Summary
Overview
Work History
Education
Skills
Certification
Core Competencies - Technical
Disclaimer
Languages
Personal Information
Timeline
Generic

Jegadeesan Muthusamy

Bengalore

Summary

A highly skilled professional seeking a challenging position in the IT industry, where knowledge can be utilized to lead a team toward the successful execution of projects for attaining profitable growth. Skilled Infrastructure Manager with background in overseeing both technical and managerial aspects of IT infrastructure. Have successfully planned, designed, implemented and managed network systems to ensure optimal performance and security. Strengths include strong analytical skills, strategic planning, problem-solving ability, and team leadership. Previous work impacted by optimizing system configurations, improving operations efficiency, and reducing downtime.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Infrastructure Manager - Network Engineering

Ralph Lauren India Ltd
02.2021 - Current
  • Configured Palo Alto Prisma Access across Globe for all corporate sites.
  • Palo Alto firewall policy creation
  • Configured the Site to Site VPN using Palo Alto firewall
  • Designed & implemented existing office Network refresh from Cisco to Aruba.
  • Involving and supporting SD-WAN migration activities and updating certificates on SD-WAN devices.
  • Configuring the Network services in Azure Cloud Infra.
  • Deployment & administering of LAN & WAN network infrastructure and project environment setup.
  • Troubleshooting DMVPN issue and resolving routing protocol (BGP, OSPF, EIGRP) issues.
  • Building the VIP, SSL certificate setup based on the customer needs and troubleshooting the issues in the LTM & GTM F5-BIG IP Load balancers.
  • Configuring, managing and implementing all the changes in the shared devices like Juniper Routers, Switches, SDWAN and Wireless devices.
  • Responsible for creating Application based path policy for SDWAN.
  • Create and maintain network documentation as it relates to the standardize network topology, equipment, operational support and configuration.
  • Managing the region based F5 BIG IP edge client VPN for users.

Manager- Service Delivery

Cognizant Technology Solutions
Banglore
07.2011 - 02.2021
  • Company Overview: Client: Leading US Retail Customer
  • Managing the team, managing the Network & Security Infrastructure for Healthcare Client IT environment.
  • Deployment & administering of LAN & WAN network infrastructure and project environment set up in coordination with the client team.
  • Involving and supporting SD-WAN migration activities and updating certificates on SD-WAN devices.
  • Troubleshooting DMVPN issue and resolving routing protocol (BGP, OSPF, EIGRP) issues.
  • Upgrading codes on Wireless controllers (5508, 3504, 2504) using Cisco Prime and installing access points.
  • Configuring, managing and implementing all the changes in the shared devices like CISCO Routers, Switches, SDWAN and Wireless devices.
  • Responsible for creating Application based path policy for SDWAN.
  • Configuration and implementation of network hardware, including routers, switches, SDWAN, wireless controllers, vpn appliances and monitoring tools etc.
  • Create and maintain network documentation as it relates to the standardize network topology, equipment, operational support and configuration.
  • Client: Leading US Retail Customer

Senior Network Engineer

Wipro Infotech Ltd
05.2007 - 07.2011
  • Company Overview: Client: Wipro Technologies
  • Responsible for Planning, Implementing IOS upgrades for various network devices and troubleshooting Common Exposure vulnerabilities.
  • Scheduling IOS upgrade activity by analyzing the impact, downtime and time zones across the globe.
  • Upgrading IOS for various network appliances like routers, switches, Firewalls, Wireless controllers etc.
  • Troubleshooting issues followed by IOS upgrade involving fix, failover, configuration fix etc.
  • Involved in the redistribution of routes into OSPF on the core ASA firewall.
  • Responsible for Cisco ASA firewall administration across our global networks.
  • F5 node, pool, virtual server creation/modification.
  • SNMP configuration fix for devices not under monitoring systems for various flavors includes ASAs, F5, Juniper SRX, Cisco routers and switches, Juniper router and switches, Huawei and Avaya switches, proxy etc.
  • CVE fix includes upgrades, Disabling open ports, services, etc.
  • Address non-compliance devices issue noticed from Intensive vulnerability test.
  • Sharing the statistical data of completion and in progress events of upgrade project to all stake holders.
  • Vendor Migration Activity.
  • Global Compliance auditing for all SCB managed network services.
  • Client: Wipro Technologies

Senior Customer Engineer

Tecpool
01.2006 - 05.2007
  • Company Overview: Client: Wipro Technologies
  • To provide day-to-day technical support and administration of the technology infrastructure, Primary responsibilities was troubleshooting Network issues and ensure new/old project requirements based on Change management process, regular backup for location n/w devices are taken.
  • Implement network changes as per Change management process - which includes planning, scheduling, tracking and executing Change Requests as per defined SLA norms. Also consists of back out plan and impact analysis.
  • Monitoring Link UP/DOWN, Router Thresholds for CPU, Memory etc. and Bandwidth Utilization.
  • Knowledge on configuring and troubleshooting Routing/Security/Switching.
  • To contribute internal knowledge management system by documenting new problems solutions.
  • Coordination with vendors and ISP for Link downs and commissioning of Networks.
  • Escalation to vendor for support when necessary.
  • Configuring and managing DHCP Server.
  • Client: Wipro Technologies

Senior Customer Engineer

JDM Technologies
09.2004 - 01.2006
  • Company Overview: Client: Wipro Technologies
  • Handling day to day end user tickets assigned by helpdesk for desktop/server related issues.
  • Provided complete technical support to end users and programs (Windows 2000/XP OS & Proprietary Applications), via phone and/or on-site.
  • Follow ISO defined policy and procedures during call handling.
  • Call handling for Critical Users reported hardware, software problems.
  • Installation, configuration and upgradation Windows client OS 2000, XP.
  • Troubleshooting Windows OS and MS office application related problem on Desktops and Laptop.
  • Configuring and troubleshooting Outlook mail client and IE browser.
  • Antivirus installation, Fixing Virus Issues and applying hot-fixes.
  • Configuration and Troubleshooting Blackberry Device.
  • Configuring and managing HP Series Network printers.
  • Escalation to vendor for support when necessary.
  • Configuring and managing DHCP Server.
  • Client: Wipro Technologies

Education

B.E - Electronics And Communications Engineering

Sapthagiri Engineering College
Dharmapuri
05-2003

Skills

    Network infrastructure

  • SD-WAN
  • Cloud
  • Design & implementation
  • Data center Technology
  • Routing Protocols
  • Switching
  • Wireless

    • Firewall management

  • Prisma Access
  • GPCS
  • Site to Site VPN

Certification

  • Cisco Certified Network Associate (CCNA) 640-802
  • Cisco Certified Network Professional (CCNP) Switching –300-115
  • AZ-900 - Microsoft Azure Fundamentals certification

Core Competencies - Technical

  • SD-WAN: CloudGenix
  • Cloud: Azure
  • Firewall: Palo Alto, ASA
  • Design & implementation: Existing office Network refresh from Cisco to Aruba
  • Network Hardware: Cisco Nexus (9k, 7k, 5k, 2k), Catalyst 2960, 3750, 4500, 6500, 9300, 9400 Switches, Cisco 4000 ISR, 1000 ASR, 1900, 3800, 3900, 7200 Routers, Meraki Routers, Switches and AP, Aruba Switches 83xx, 84xx and 6xxx
  • Data center Technology: Cisco Nexus Fabric path, vPC, vDC
  • Routing Protocols: OSPF, EIGRP, BGP & MPLS, DMVPN
  • Switching: Vlan, Trunking, STP, HSRP, and Ether-channel, port security, DHCP Snooping, ARP inspection, SPAN
  • Wireless: Cisco Wireless Control System – 5500, 2500 series controllers, Aruba
  • Tools: Wireshark, KiwiCat, SolarWinds, ACS and Aruba Clear Pass

Disclaimer

I am hereby declaring that all the information stated above is true to the best of my knowledge.

Languages

  • English
  • Tamil

Personal Information

  • Father's Name: Muthusamy K
  • Date of Birth: 06/01/82
  • Marital Status: Married

Timeline

Infrastructure Manager - Network Engineering

Ralph Lauren India Ltd
02.2021 - Current

Manager- Service Delivery

Cognizant Technology Solutions
07.2011 - 02.2021

Senior Network Engineer

Wipro Infotech Ltd
05.2007 - 07.2011

Senior Customer Engineer

Tecpool
01.2006 - 05.2007

Senior Customer Engineer

JDM Technologies
09.2004 - 01.2006

B.E - Electronics And Communications Engineering

Sapthagiri Engineering College

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Jegadeesan Muthusamy