Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
Generic
JEGANNATHAN BALASUBRAMANIAN

JEGANNATHAN BALASUBRAMANIAN

Bengaluru

Summary

Professional Summary

Results-driven and strategic HR Leader with over 22 years of progressive experience in managing the entire spectrum of Human Resources functions, with specialized expertise in Workforce Management (WFM), Resource Management (RMG), and Capacity Planning within IT and services-driven organizations.

Proven track record in building and leading high-impact HR teams, driving enterprise-wide people strategies, and aligning HR practices with business transformation goals. Adept at designing and implementing scalable talent frameworks, optimizing resource utilization, and ensuring workforce readiness to support fast-paced and complex delivery environments.

Possess deep domain knowledge in HR operations, talent acquisition, employee engagement, performance management, compliance, L&D, and digital HR transformation. A key strategic partner to leadership in enabling cost-effective talent deployment, improving bench-to-bill ratios, and building a future-ready workforce through data-backed capacity forecasting and skill management.

Known for balancing people-centric leadership with business-aligned execution, and for enabling organizations to scale, adapt, and compete through agile and optimized workforce strategies.

Overview

22
22
years of professional experience

Work History

Freelancing HR Consultant

App Beez, Alltress Business Consultant, Career Blossoms
06.2024 - Current
Consulting Expertise

1. HR Strategy & Transformation

  • HR policy framework design & implementation
  • HR process audits and restructuring
  • Setting up HR departments for growing IT firms

2. Talent Acquisition Advisory

  • Manpower planning and budgeting
  • Recruitment strategy (tech and niche roles)
  • Campus hiring frameworks
  • Employer branding initiatives

3. Workforce Management (WFM) & RMG Consulting

  • Capacity planning & forecasting models
  • Bench management process design
  • Utilization optimization strategies
  • Setting up or streamlining RMG functions

4. Performance Management Systems (PMS)

  • Designing KRA/KPI-based appraisal frameworks
  • OKR & goal-setting alignment
  • Bell curve and continuous feedback mechanisms

5. Compensation & Benefits Structuring

  • C&B benchmarking and pay structure redesign
  • Incentive models and retention plans
  • ESOP and long-term benefit plans for IT talent

6. HR Technology Advisory

  • HRMS/ERP selection and implementation (greytHR, Zoho People, Darwinbox, etc.)
  • ESS rollout and adoption planning
  • Automation of onboarding, leave, payroll, etc.

7. Employee Lifecycle & Engagement

  • Onboarding experience design
  • Engagement surveys and analytics
  • Grievance handling and culture transformation
  • Retention and attrition analysis solutions

8. Compliance & Statutory Advisory

  • Establishing labor law compliance
  • PF/ESI/PT/Gratuity frameworks
  • Drafting compliant policies and employee handbooks

Vertical Head - Resource Management

Tech Mahindra Pvt Ltd
04.2022 - 03.2024
Workforce Management (WFM)
  • Lead the Workforce Management function, ensuring timely and optimal deployment of skilled resources across business units and projects.
  • Monitor and manage the availability, allocation, and movement of resources, aligning with dynamic business and delivery needs.
  • Drive initiatives to minimize bench aging and improve resource billability by actively managing idle capacity.
  • Work closely with project managers, delivery heads, and talent acquisition to bridge demand-supply gaps through internal redeployment or hiring.
๐Ÿ”น Capacity Planning
  • Own and execute short-term and long-term capacity planning strategies by forecasting resource demand based on pipeline projects and attrition trends.
  • Analyze resource utilization, skill availability, and project roll-off data to ensure workforce readiness.
  • Regularly review and refine workforce plans to accommodate business changes, delivery risks, or client escalations.
  • Enable proactive backfilling and succession strategies for critical roles using predictive planning.
๐Ÿ”น Resource Forecasting & Analytics
  • Build and maintain detailed utilization dashboards, skill heatmaps, and forecast models to support data-driven decision making.
  • Analyze workforce trends (e.g., skill gaps, underutilization, attrition) to identify risks and recommend corrective actions.
  • Prepare weekly/monthly executive reports for leadership visibility and strategic planning.
๐Ÿ”น Bench Management
  • Oversee bench resource management by identifying cross-skilling or redeployment opportunities.
  • Track roll-offs, monitor bench duration, and implement redeployment action plans with L&D support for reskilling where needed.
  • Partner with delivery teams to align bench resources with open project requirements.
๐Ÿ”น Collaboration & Stakeholder Management
  • Act as a key liaison between delivery, HR, recruitment, and senior management to ensure alignment of workforce strategies with business goals.
  • Participate in demand planning meetings, project resourcing calls, and business reviews to stay updated on upcoming needs.
  • Provide recommendations on internal movement, hiring timelines, or subcontracting based on capacity analysis.
๐Ÿ”น Process Governance & Optimization
  • Establish standardized RMG processes, governance mechanisms, and SOPs for efficient and transparent resource management.
  • Drive process automation and system integration to enhance operational efficiency and reduce manual effort.
  • Ensure compliance with internal controls, audit readiness, and policy adherence in all RMG-related processes.

AVP โ€“ Talent Growth

iSolve Technologies Pvt Ltd
09.2021 - 03.2022
Key Roles & Responsibilities ๐Ÿ”น Talent Development Strategy
  • Design and implement the talent growth strategy across both IT and healthcare verticals, aligned with current and future business needs.
  • Create and drive talent frameworks focused on technical, functional, and leadership growth pathways.
  • Build a future skills roadmap across digital, clinical, and technology functions.
๐Ÿ”น Leadership Development & Succession Planning
  • Identify high-potential talent across levels and lead HiPo development initiatives.
  • Develop and manage succession planning for business-critical and leadership roles to ensure continuity and leadership depth.
  • Launch executive coaching and mentoring programs for emerging and existing leaders.
๐Ÿ”น Career Pathing & Internal Mobility
  • Design career path frameworks to drive vertical and lateral growth, job rotation, and internal movement.
  • Enable talent marketplaces or gig work models to support agility, reskilling, and cross-functional collaboration.
  • Monitor internal mobility metrics and continuously improve talent retention and engagement.
๐Ÿ”น Capability Building & Learning Ecosystem
  • Oversee the development of capability academies (Tech Academy, Clinical Academy, etc.) to build domain-specific skills in line with healthcare compliance and IT innovation.
  • Integrate digital learning platforms (LMS) and design role-based, personalized learning journeys.
  • Partner with functional heads to address skill gaps, ensuring regulatory readiness in healthcare operations and digital maturity in tech.
๐Ÿ”น Performance Enablement & Growth Culture
  • Align performance management with talent development goals, incorporating growth behaviors and skills-based performance outcomes.
  • Champion a growth mindset culture through engagement forums, coaching, and feedback mechanisms.
๐Ÿ”น Talent Analytics & Insights
  • Implement talent dashboards and analytics frameworks to track development outcomes, succession readiness, capability gaps, and learning ROI.
  • Use predictive insights to identify attrition risks, retention levers, and talent demand-supply imbalances.
๐Ÿ”น Strategic Business Partnering
  • Act as a strategic partner to business and delivery leaders in defining talent needs, growth goals, and capability investments.
  • Collaborate with CHRO, HRBPs, and L&D to integrate talent growth into wider people strategies.
๐Ÿ”น Change Management & Culture Building
  • Drive organizational change and transformation initiatives through talent readiness and change leadership programs.
  • Embed culture and values into talent programs and ensure alignment with business ethics, especially in healthcare governance.

Director โ€“ Freelancer Consultant

Career Blossoms Pvt Ltd
04.2020 - 08.2021

Senior Manager

Zuora India Pvt Ltd
08.2013 - 02.2020

Dy. Manager โ€“ HR

Lapiz Online
10.2010 - 11.2012

Assistant Manager โ€“ Resource Management

Tech Mahindra
04.2010 - 09.2010

Assistant Manager โ€“ Talent Acquisition

Hinduja Global Solutions Limited
12.2007 - 04.2010

Assistant Manager โ€“ HR Ops

Talent Maximus India Pvt Ltd
01.2007 - 12.2007

Executive HR โ€“ Generalist

Teamlease Services Pvt Ltd
12.2005 - 01.2007

Back Office Assistant โ€“ Personnel

TVS Sundram Motors
07.2003 - 01.2005

Education

Bachelor of Commerce -

Annamalai University
India
01.2002

Skills

  • HR Business Partner
  • Talent Acquisition
  • Policy Formulation
  • Change Management
  • Statutory Compliances
  • Compensation & Benefits
  • Employee Engagements & Relations
  • Performance Management
  • Capacity Planning
  • Vendor Management
  • Stake Holder Management
  • Resource Management
  • PeopleSoft
  • Workday
  • HCM
  • CEIPAL

Personal Information

Accomplishments

  • Bagged HR Award from India Today in 2016 for providing continuous outstanding service in HR operations within Zuora India Pvt Ltd, India
  • Planned and organized HR initiatives like D&I, Women Community, Fun Committee etc
  • Tools used - PeopleSoft, Workday, HCM Salesforce, GreyHR, CEIPAL, Green House, Talisma....
  • Volume Hiring - Used to achieve our target of 250 - 300 in a month to meet the hiring target for a new process

Timeline

Freelancing HR Consultant

App Beez, Alltress Business Consultant, Career Blossoms
06.2024 - Current

Vertical Head - Resource Management

Tech Mahindra Pvt Ltd
04.2022 - 03.2024

AVP โ€“ Talent Growth

iSolve Technologies Pvt Ltd
09.2021 - 03.2022

Director โ€“ Freelancer Consultant

Career Blossoms Pvt Ltd
04.2020 - 08.2021

Senior Manager

Zuora India Pvt Ltd
08.2013 - 02.2020

Dy. Manager โ€“ HR

Lapiz Online
10.2010 - 11.2012

Assistant Manager โ€“ Resource Management

Tech Mahindra
04.2010 - 09.2010

Assistant Manager โ€“ Talent Acquisition

Hinduja Global Solutions Limited
12.2007 - 04.2010

Assistant Manager โ€“ HR Ops

Talent Maximus India Pvt Ltd
01.2007 - 12.2007

Executive HR โ€“ Generalist

Teamlease Services Pvt Ltd
12.2005 - 01.2007

Back Office Assistant โ€“ Personnel

TVS Sundram Motors
07.2003 - 01.2005

Bachelor of Commerce -

Annamalai University
JEGANNATHAN BALASUBRAMANIAN