Jehangir Ahmad Akhoon
Jammu
Summary
Results-oriented Field Supervisor with expertise in resource management and budgeting. Improved operational efficiency while enhancing client retention and satisfaction. Led conflict resolution efforts to cultivate a motivated team environment, driving outstanding performance.
Overview
12
12
years of professional experience
Work History
Field Supervisor
Voluntary Medicare Society
Srinagar
01.2019 - Current
- Led a team of healthcare professionals, supervising their performance and ensuring high efficiency.
- Coordinated schedules and resources to facilitate seamless operations within the facility.
- Managed budgeting and reporting to enhance resource allocation effectiveness.
- Ensured the availability of critical resources, such as medical equipment and medications.
- Maintained accurate records and documentation to support operational efficiency.
Tax Management Specialist
Khans Electronics
01.2017 - 01.2019
- Implemented and maintained Enterprise Resource Planning (ERP) systems, streamlining operations across accounting, HR, inventory, and order management.
- Spearheaded customer relationship management efforts, leading to improved client satisfaction and retention rates.
- Oversaw supply chain operations, including procurement and logistics, ensuring effective product lifecycle management.
Customer Care Executive
Chandigarh
Chandigarh
01.2015 - 01.2016
- Provided exceptional customer service by handling inquiries via phone, email, and social media.
- Resolved customer issues by coordinating with departments to provide effective solutions.
- Delivered detailed product information, driving sales and ensuring customer satisfaction.
- Managed customer records to ensure accurate billing and efficient order processing.
- Conducted customer feedback surveys and generated reports to enhance service quality.
Education
Bachelor of Business Administration -
D’Crust University
Murthal, India01-2017
12th Standard -
Government Higher Secondary School
Jammu & Kashmir01-2012
One year Diploma in Computer Applications -
All India Council For Technical Education
Kupwara jammu and kashmir 01-2012
One year Diploma in Stenography & Secretarial Assistant -
Govt Industrial Training Institute
Kupwara, Jammu & Kashmir01-2012
10th Standard -
Government High School
Jammu & Kashmir01-2010
Skills
- Organizational management
- Operational support
- Regulatory compliance
- Legal compliance
- Communication planning
- Stakeholder engagement
- Onboarding programs
- Team leadership
- Leadership abilities
- Decision-making
- Conflict resolution
- Time management
- Client satisfaction
- Client retention
- Employee relations
- Motivation
Timeline
Field Supervisor
Voluntary Medicare Society
01.2019 - Current
Tax Management Specialist
Khans Electronics
01.2017 - 01.2019
Customer Care Executive
Chandigarh
01.2015 - 01.2016
Bachelor of Business Administration -
D’Crust University
12th Standard -
Government Higher Secondary School
One year Diploma in Computer Applications -
All India Council For Technical Education
One year Diploma in Stenography & Secretarial Assistant -
Govt Industrial Training Institute
10th Standard -
Government High School