Non-Profit Management, Stakeholder Relations and Resource specialist with strong entrepreneurial vision, policy know-how, issues monitoring and problem solving skills, and a passion for social justice and welfare.
Overview
6
6
years of professional experience
Work History
Director
Safe Families Canada - Toronto
Toronto
06.2023 - Current
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Recruited, trained, supervised, evaluated, and mentored staff members.
Oversaw daily operations of the chapter, including intake, site visits, and compliance management.
Managed budgeting and financial planning processes for the organization.
Created networks with government, churches, and community service agencies raising engagement by 40%.
Managed donor databases, built donor engagement and onboarding processes and strategy, and raised more than $100,000 from individual donors.
Organized fundraising events and sponsorships.
Front Desk Manager
Teresa Dental Clinic
Toronto
02.2023 - 04.2025
Greeted patients, provided them with necessary paperwork, and verified insurance information.
Managed front desk operations, including scheduling appointments and collecting payments, in accordance with established policies and procedures.
Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
Created a welcoming environment for patients by providing exceptional customer service at all times.
Responded to inquiries from patients regarding their accounts or dental services offered.
Area Care Coordinator
Restore Method of Care Canada
Toronto
07.2021 - 05.2023
Recruited, trained and cared for volunteers in York region.
Assisted in policy and process formation for operational structure and efficiency.
Networked with churches and community networks to establish hubs in new areas.
Managed daily operations including client intake, liasing with churches and local community services, and volunteer networks.
Prepared and maintained updated paperwork and reports on databases (Drive and Salesforce).
Raised funds through grants amounting to $200,000 and regularly reported on progress and budgets.
Resource Coordinator
Safe Families Canada
Toronto
10.2020 - 05.2021
Actively liaised with agencies, social workers and pregnancy care centres to meet food and material needs of families in crisis.
Recruited volunteers and churches to support the Resource program at the organization.
Created marketing copy and design for volunteer recruitment and events, and scripts for promotional videos.
Organized volunteers, material donations and deliveries to meet the needs of families referred to the organization.
Worked with families in crisis to recognize resource needs, and connect them to apt community sources (food banks, housing, employment services etc.)
Stakeholder Relations and Events Coordinator
Financial Accountability Office of Ontario
Toronto
03.2020 - 10.2020
Organized MPP and Media briefings for report releases.
Drafted media advisories, media releases, tweets, and correspondence to MPPs and subscribers.
Created and published government policy explainers on organization's social media platforms.
Organized work-back schedules for the team, media lists and MPP lists.
National Youth Organizer
Amnesty International Canada
Toronto
05.2019 - 07.2020
Organized event on refugee narratives resulting in six new Organizer applications and volunteers.
Designed promotional plan for the event, social media copy, graphics and visual boards for the event resulting in attracting 100 attendees to the event.
Organized a Youth Congress for over 150 High School Amnesty Volunteers training them in campaign strategy and human rights activism.
Communications Assistant
Ontario Financing Authority
Toronto
09.2019 - 01.2020
Planned and published internal newsletter, resulting in an increase of downloads and feedback by 30%.
Organized fundraisers for United Way and internal holiday parties raising more than $3,000 across two campaigns.
Supported the CEO's Office and the Legal Division in formulating and revising the Code of Conduct for the Board of Directors.
Political Staff
MPP Mike Schreiner, Ontario Legislative Assembly
Toronto
03.2019 - 06.2019
Conducted policy consultation data analytics, implications of policy and research for responses to legislation.
Drafted speeches, social media copy and correspondence to constituents.
Conducted media scans, prepared press kits and media profile framework for the Office of the Green Party.
Education
Post Graduate Certificate - Government Relations
Seneca College @York Campus
Toronto, ON
01.2020
Master of Arts - Economics
Madras Christian College, University Of Madras
Chennai
06.2018
Bachelor of Arts - Economics
Stella Maris College, University Of Madras
Chennai
05.2016
Skills
Non Profit Management
Grant Writing
Fundraising
Donor Management
Stakeholder Relations
Media Relations
Event Management
Social Media
Database Management
Languages: Korean, Tamil, Hindi
Programming and Web design
Customer Services
Office Administration
Conflict Management
Accomplishments
Raised more than $100,000 towards organization's needs through independent fundraising events and private foundation grants in the last year alone.
Prepared training handbooks for volunteers on interactions with vulnerable clients.