Assertive and forward thinking person with a decade plus experience in the field of logistics and shipping having hands on experience in husbanding for naval vessels, port agency,Air freight (Ship spares and gold), Liner agency,NVOCC operations, Slots, Buyer consolidation.
· Aligned department objectives with company's mission, increasing revenue, profit and business growth by converting every possible business opportunity to confirmed business.
· Participated in daily operations to maximize business efficiency and confirmed 100% deliveries.
· Teams with fellow colleagues in the department to create and ensure smooth operations of day-to-day business functioning.
· Create and prepare appropriate documentation for annual audits.
· Offer knowledge transfer and support to newly appointed personnel in the department.
· Sourced freight charges and generate quotes to customers
· Prepared RFQ whenever required.
· Evaluated Vendor and Freight invoices.
· Maintained track of PO's made by Customers with their vendors until receipt in warehouse.
Kept regular follow up on airline tracking for timely departure and arrival of shipments.
· Enabled revenue generation by achieving business Target.
· Managed and organized internal communication, communications between Principal's and consortium partners regarding load plans and with customers regarding bookings and slot requirements
· Cultivated and strengthened lasting client relationships by providing promised loadings without roll-overs.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to customer queries
· Led operations team of five in Buyer consolidation for K-line's supply chain division - Century Distribution System.
· Attended and held client meetings, promoting company's brand and building rapport with prospective Manufactures.
· Supervised daily operations at the warehouse, transport facility.
Created and prepare appropriate documentation for annual budgets and ISO audits.
· Accomplished air freight department targets by coordinating all business to business airfreight queries and business to customer queries with timely assistance and cost effective service.
· Assisted in marketing efforts by identifying prospects and cold calling to induce sales.
· Developed and updated spreadsheets detailing port calls of vessel at chennai and Ennore for owners and charters data collection.
· Prepared presentations for annual budget, corporate training and HSE meetings.
· Worked closely with coworkers to strategically plan and deliver ship spares across all ports along the East coast.
· Produced highly accurate Container inventory reports to Our Principals alongside the Container forecast reports.
· Worked closely with manager to provide effective assistance for specific aspects of business operation in particular worked closely with the agency department for timely delivery of ship spares.
Operations Management
Customer rapport
Teamwork and Collaboration
Results Analysis
Team building
Adaptability