Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic
JENESH BISHT

JENESH BISHT

Bangalore

Summary

Dedicated and detail-oriented Risk Manager with a proven track record of improving safety performance and cultivating a culture of risk awareness within the Banking and Finance sector. Demonstrates exceptional time management and organizational abilities to consistently meet and exceed business targets. Highly skilled in effective communication, fostering collaboration, and providing strategic guidance to mitigate risks and drive sustainable value. Committed to driving continuous improvement initiatives and promoting a safety-first culture that enhances operational excellence and delivers measurable results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Credit and Risk Manager

Money View
Bangalore
09.2018 - Current
  • Developing and implementing strategies to prevent and detect various types of fraud, including identity theft, account takeover, payment fraud, and unauthorized transactions.
  • To mitigate the risk of defaulters. Restricting and revising the loan for the customers based on their credit history by analyzing their income, expenses, and past repayment history.
  • Creating and updating policies, procedures, and controls to mitigate fraud risks and ensure compliance with regulatory requirements.
  • Providing training and awareness programs for staff to educate them about fraud risks, fraud prevention techniques, and reporting procedures.
  • Developing educational materials and resources to help customers protect themselves from fraud and running a fraud awareness programme for existing customers to ensure they are aware of scams and how to report them. Also, running scam awareness IVR calls through Dialer and sharing templates of tips through emails and messages.
  • Collaborating with other departments, such as legal, tech, and IT security,to build the system checks for prevention and detection.
  • Analyzing fraud trends, patterns, and emerging threats based on data from internal and external sources to proactively identify and address potential risks.
  • Conducted regular reviews of internal controls to ensure compliance with relevant regulations.
  • Developed strategies to mitigate risk and reduce potential losses.
  • Documented findings from audits and investigations into the organization's risk profile accurately and comprehensively.
  • Continuously assessing and improving the effectiveness of fraud prevention and detection measures, processes, and controls to stay ahead of evolving fraud schemes and tactics.

Account Manager

Info Edge (Naukri.com)
BANGALORE
06.2017 - 08.2018
  • Developed successful customer relationships to boost sales opportunities.
  • Renewed existing accounts by cementing trusting relationships with customers.
  • Onboarded new team members to integrate into the organization.
  • Communicating regularly with clients to understand their needs, address any issues, and ensure satisfaction.
  • Developed a thorough understanding of products and service offerings to better upsell and cross-sell to clients.
  • Prepared monthly financial statements for each account.
  • Provided technical support to customers when needed.
  • Conducted market research to identify potential customers.
  • Providing support and guidance to junior team members, as needed, to ensure effective client management.
  • Running campaigns in colleges for marketing and promotion focuses on attracting new students.
  • Helping clients hire candidates through job fair.
  • Helping to identify opportunities for upselling or cross-selling additional products or services to existing clients.

Admissions Officer

Jigsaw Academy
BANGALORE
03.2017 - 08.2017
  • Conduct outbound calls to prospective working professionals, promoting analytical courses.
  • Reach out to 100 customers daily, engaging in conversations for a total of 2.30 hours.
  • Meet or exceed daily, weekly, and monthly sales targets for course enrollments.
  • Listen attentively to customer needs and tailor course recommendations based on their requirements.
  • Demonstrate a comprehensive understanding of course offerings and effectively communicate the benefits to customers.
  • Utilize persuasive selling techniques to close sales and secure course enrollments.
  • Provide ongoing support to customers by addressing queries and concerns post-sale.
  • Maintain accurate records of customer interactions and sales activities in the CRM system.
  • Collaborate with the sales team to share insights and strategies for improving sales performance.
  • Stay updated on industry trends and competitor offerings to remain competitive in the market.

Senior Academic Counselor

Vedantu Innovation
BANGALORE
03.2016 - 03.2017
  • Provide personalized academic counseling to students, offering guidance on course selection, career pathways, and academic goals.
  • Built and deepened relationships with kids and families to enhance program goals and student success.
  • Conduct comprehensive assessments of students' educational backgrounds, interests, and aspirations to develop tailored academic plans.
  • Act as a mentor and coach to students, offering support and encouragement to help them overcome academic challenges and achieve success.
  • Facilitate workshops, seminars, and informational sessions to educate students about academic resources, study skills, and time management techniques.
  • Maintain accurate records of student interactions, academic plans, and progress reports in the student information system.
  • Met regularly with department heads to discuss student progress toward graduation goals.
  • Organized events such as online orientations, open houses, parent meetings, and career fairs.

Intern

Indegene life system
BANGALORE
12.2015 - 02.2016
  • Maintained accurate records of all recruiting activities within the applicant tracking system.
  • Source qualified candidates through online job boards, social media networks, and referrals.
  • Developed and implemented recruiting strategies to attract qualified candidates.
  • Consulted with hiring teams on effective interviewing techniques when selecting candidates.
  • Advised management on compensation packages that are competitive in the market place.
  • Reviewed resumes and applications to determine which candidates met the position criteria.
  • Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.

Education

MBA - Banking And Finance

Jain University
Bangalore
01-2016

BBA - Finance

DBIT
Dehradun
01-2014

Skills

  • Business continuity planning
  • Risk mitigation strategies
  • Cross-Functional Collaboration
  • Data Analytics
  • Time management abilities
  • Reliability
  • Multitasking
  • Adaptability and Flexibility
  • Fraud assessment
  • Problem-Solving
  • Problem-solving abilities
  • SQL understanding

Languages

Hindi
First Language
English
Advanced (C1)
C1

Affiliations

Demonstrated Strong Leadership Skills:

  • I led various initiatives during my college days, including organizing job fairs and managing student interviews and company interactions.
  • Received certification for outstanding leadership in managing and coordinating college events.
  • Displayed effective leadership within professional teams, fostering strong relationships, and promoting teamwork.
  • I am recognized for my ability to coordinate and make sound decisions as a team, leading to career advancements and promotions.
  • Led successful seminar marketing campaigns, showcasing strategic leadership and organizational skills.

Certification

  • Top performer

Timeline

Credit and Risk Manager

Money View
09.2018 - Current

Account Manager

Info Edge (Naukri.com)
06.2017 - 08.2018

Admissions Officer

Jigsaw Academy
03.2017 - 08.2017

Senior Academic Counselor

Vedantu Innovation
03.2016 - 03.2017

Intern

Indegene life system
12.2015 - 02.2016

MBA - Banking And Finance

Jain University

BBA - Finance

DBIT
JENESH BISHT