Jenifa Jafinth Shalom

• Provided technical support related to Palo Alto product installation and use.
• Deployed and configured Palo Alto Firewall on GCP, ensuring robust network security and optimized traffic management
• Implemented security patches, hotfixes, and service packs on all systems in order to maintain system integrity.
• Created detailed documentation regarding current setup of network components including firewall rules, router configurations.
• Developed security policies and procedures for network infrastructure to ensure organizational compliance.
• Conducted best practice assessments of user accounts and privileges within the organization's directory structure.

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Rapid Resolution Assessment Centre Tenure with Held Orders:

• Played a key role in designing prototypes for LFN network accounting distortion and addressing NBN design rules as major constraints.
• Successfully delivered solutions to customer locations within specific timeframes, ensuring high levels of customer satisfaction.
• Conducted in-depth research, gathered information from diverse sources, and presented actionable results to stakeholders.

As Built FTTC:

• Gained core knowledge in network engineering across various technologies, with a focus on FTTC technology.
• Designed and deployed network architectures, facilitated Telstra-NBN data integration, and conducted logical splicing of fiber splice cases using SpatialNET AutoCAD.

Copper Fallout Remediation (CFR):

• Acquired in-depth expertise in activating broadband connections across locations in Australia.
• Played a key role in uplifting the service class of different regions to meet customer requirements, utilizing AutoCAD Physical Network Inventory (PNI).