Jeniya Pruthi
Noida
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
22
22
years of professional experience
Work History
Manager, Administration & HR Associate
Australian Council for Educational Research (India)
06.2017 - Current
- Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement.
- Conduct new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Facilitate onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Collect, and where appropriate, analyse information for the CEO
- Liaise with external agencies, including consultants, sub-contractors and organisations that may be working collaboratively with ACER India
- Develop and monitor employee recognition programs.
- Accomplish multiple tasks within established timeframes.
- Develop detailed plans based on broad guidance and direction.
- Define clear targets and objectives and communicated to other team members.
- Establish performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivate positive rapport with fellow employees to boost company morale and promote employee retention.
- Create and complete personnel action forms for hires, terminations, title changes and terminations.
- Collaborate with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Supervise hiring processes and vendor relationships to maintain smooth operations for company.
- Oversee corporate events designed to connect and support employees at work and outside of wo
Assistant Manager - HR
Pearson India Education Services Pvt Ltd
07.2013 - 05.2017
- Managed Talent Acquisition for Sales and Operation positions
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Organized Employee Engagement activities for the office and run the Employee Engagement calendar effectively
- Worked as a Committee member for 'Women in Learning and Leadership' program which is a part of the global Diversity and Inclusion initiative in Pearson
- Organized and run the employee wellness initiative 'Power of Wellness' across all locations of the company.
- Distributed employee engagement surveys to identify areas of improvement.
Executive Assistant to Managing Director
Educomp
12.2011 - 07.2013
- Overall responsibility for secretarial functions of the President –School Projects, Managing Director & Chief Financial Officer
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Managed meetings, external contacts, travel and expenses for all the leaders
- Preparation of presentations and collation of data
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Wrote reports, executive summaries and newsletters.
- Updated and maintained confidential databases and records.
Executive Assistant to Managing Director
Pearson
08.2008 - 11.2011
- Organized and coordinated conferences and monthly meetings.
- Wrote reports, executive summaries and newsletters.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Handled confidential and sensitive information with discretion and tact.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Created and managed office systems to efficiently deal with documentation.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Account Manager
Times Business Solutions
03.2007 - 07.2008
- Set and achieved company defined sales goals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Stayed current on company offerings and industry trends.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Sr. Reservation Associate
OCC (Oberoi Group of Hotels)
09.2005 - 02.2007
- Provided customers with information about availability and pricing.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.
- Resolved various issues and discrepancies for customers.
Sr. Customer Service Rep
Koenig Solutions
07.2003 - 08.2005
- Managing the business development activities by regularly contacting with the overseas clients
- Streamlining client servicing activities by way of maintaining personal contact with overseas visitors so as to generate repeat business as well as inform them about new programs introduced in the company.
Education
Certified Human Resource Business Partner -
AON Hewitt Learning Center
01-2025
Post Graduate Diploma - Human Resource Management
IGNOU
2021
Master of Arts - Economics
Annamalai University
2003
Bachelor of Arts - International Business
Delhi University
2000
Skills
- Talent Acquisition
- Employee Engagement
- Performance Management
- Operations Management
- Cross-Functional Teamwork
- Complex Problem-Solving
- Negotiation
- Time Management
Languages
English
Hindi
Bengali
References
Available on Request
Personal Information
- Date of Birth: 03/23/80
- Marital Status: Married
Interests
Painting / Crafting
Travelling
Writing
Timeline
Manager, Administration & HR Associate
Australian Council for Educational Research (India)
06.2017 - Current
Assistant Manager - HR
Pearson India Education Services Pvt Ltd
07.2013 - 05.2017
Executive Assistant to Managing Director
Educomp
12.2011 - 07.2013
Executive Assistant to Managing Director
Pearson
08.2008 - 11.2011
Account Manager
Times Business Solutions
03.2007 - 07.2008
Sr. Reservation Associate
OCC (Oberoi Group of Hotels)
09.2005 - 02.2007
Sr. Customer Service Rep
Koenig Solutions
07.2003 - 08.2005
Certified Human Resource Business Partner -
AON Hewitt Learning Center
Post Graduate Diploma - Human Resource Management
IGNOU
Master of Arts - Economics
Annamalai University
Bachelor of Arts - International Business
Delhi University
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