Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenna Cargle

Columbus

Summary

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, and ensuring consistent achievement of business goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Shoe Carnival
07.2021 - Current
  • Increased sales and reduced shrinkage by providing excellent customer service and following standard procedures.
  • Assists with the store's overall day-to-day operations, including the ongoing training and development of effective store associates in order to achieve the desired sales and results.
  • Devise team-building exercises in order to boost employee productivity and job satisfaction.
  • In charge of training and supervising associates in customer service and sales techniques.
  • Recruits, interviews, and hires people who showed dedication, passion, and added value to the team.
  • Assist in scheduling and delegating tasks in order to meet coverage and service demands.
  • Collaborates with store visuals to create and implement merchandising plans that ensure weekly profitability.

Store Lead

Shoe Carnival
07.2020 - 07.2021
  • Managed sales floor staff and ensured efficiency in a fast-paced environment.
  • Kept the sales floor clean and organized by displaying products in a neat and orderly manner.
  • Finished replenishing the floor to ensure size availability and customer satisfaction.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely manner.
  • Provided exceptional customer service and drove retention by communicating accurate information about promotions, customer programs, and products.

Sales Associate

Shoe Carnival
08.2019 - 07.2020
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds.
  • Customers received merchandise recommendations based on their needs and preferences.
  • Kept well-stocked cashier lanes and store shelves to promote strong sales.

Education

High School Diploma -

Phoenix Highschool
Lawrenceville, GA
05-2020

Skills

  • Team leadership
  • Time management
  • Strong communication skills
  • Organization
  • Reliable
  • Problem-solving
  • Attention to detail
  • Personnel training and development
  • Microsoft Excel
  • Microsoft Word

Certification

General Manager Certification (Shoe Carnival)

Timeline

Assistant Store Manager

Shoe Carnival
07.2021 - Current

Store Lead

Shoe Carnival
07.2020 - 07.2021

Sales Associate

Shoe Carnival
08.2019 - 07.2020

High School Diploma -

Phoenix Highschool

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Jenna Cargle