Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jennica Newman

Jennica Newman

Mishawaka

Summary

Hello! I am an energetic hostess and I strive to enhance customer experience in food service settings. I am courteous and friendly when directing customers to tables, taking reservations and giving directions. I am constantly trying to find new ways to exceed customers' and management expectations with my performance. I am proactive and goal oriented with excellent time management and problem solving skills. I am known for reliability and adaptability. I believe I possess the ability to quickly learn and apply new skills. I use these qualities to drive team success and contribute to organizational and professional growth.

Overview

1
1
year of professional experience

Work History

Restaurant Hostess

Cheddars Stratch Kitchen
04.2024 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Education

High School Diploma -

Penn High School
Mishawaka
06-2026

Skills

  • Dining customer service
  • Dining room management
  • Reservation coordination
  • Customer service
  • Server support
  • Team collaboration
  • Supply restocking
  • Cash handling
  • Multitasking and organization
  • Strong work ethic
  • Safe food handling
  • Time management
  • Cleaning and sanitizing

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I enjoy experimenting with different ingredients and flavors in the kitchen I love learning new cooking techniques and expanding my culinary skills

Timeline

Restaurant Hostess

Cheddars Stratch Kitchen
04.2024 - Current

High School Diploma -

Penn High School

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Jennica Newman