Jennica Newman
Mishawaka
Summary
Hello! I strive to enhance customer experience in food service settings. I am courteous and friendly when directing customers to tables, taking reservations and giving directions. I am constantly trying to find new ways to exceed customers' and management expectations with my performance. I am proactive and goal oriented with excellent time management and problem solving skills. I am known for reliability and adaptability. I believe I possess the ability to quickly learn and apply new skills. I use these qualities to drive team success and contribute to organizational and professional growth.
Overview
2
2
years of professional experience
Work History
Cashier
Popeyes Louisiana Kitchen
09.2025 - Current
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Food and drink handling and prepping.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Keeping supplies and lanes well stocked.
- Cleaned bathrooms.
- Swept and mopped dining area.
- Used POS system to enter orders, process payments and issue receipts.
- Restaurant Brands International
Server
Noku
01.2026 - 01.2026
- Have some experience serving, but they were only available for me to work saturdays so I did not complete training. Looking for a job with more hours.
- Processed payments efficiently, ensuring accuracy in cash handling procedures.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Hostess
Cheddars Scratch Kitchen
04.2024 - 08.2025
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Delivered unparalleled service to drive dining experience and repeat customer visits.
- Watched dining area staff to evaluate server loads and calculate wait times.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Darden Restaurants Inc.
Education
High School Diploma -
Penn High School
Mishawaka06.2026
Skills
- Dining room management
- Team collaboration
- Multitasking and organization
- Time management
- Greeting guests
- Reservation coordination
- Supply restocking
- Strong work ethic
- Cleaning and sanitizing
- Multitasking
- Server support
- Cash handling
- Safe food handling
- Customer service
- Dining customer service
Languages
English - Native
Spanish - Conversational
Timeline
Server
Noku
01.2026 - 01.2026
Cashier
Popeyes Louisiana Kitchen
09.2025 - Current
Restaurant Hostess
Cheddars Scratch Kitchen
04.2024 - 08.2025
High School Diploma -
Penn High School