Jennifer Aboud
Clarksville
Summary
Seasoned FC Associate with background in managing and executing tasks related to fulfillment center operations. Demonstrated skills in inventory control, quality assurance, process improvement and team leadership. Known for improving operational efficiency while maintaining stringent safety standards. Consistently exceeded performance goals in previous roles.
Overview
18
18
years of professional experience
2015
2015
years of post-secondary education
Work History
FC Associate
Amazon
Jeffersonville
07.2014 - 12.2025
- Operated material handling equipment to move products efficiently.
- Maintained inventory accuracy through regular cycle counts and audits.
- Collaborated with team members to meet daily operational goals.
- Followed safety protocols to ensure a secure working environment.
- Assisted in training new associates on standard operating procedures.
- Communicated effectively with supervisors regarding workflow issues.
- Implemented process improvements to enhance efficiency in operations.
- Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
- Demonstrated strong problem solving skills when dealing with difficult situations.
- Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
- Cross-trained team members on various tasks within the department.
- Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
- Collaborated with other departments to provide excellent customer service.
- Ensured compliance with health and safety regulations in the workplace.
TLE Technician
Walmart
Clarksville
01.2008 - 05.2014
- Maintained inventory accuracy through regular audits and system updates.
- Operated equipment for product handling and ensured safety compliance.
- Implemented best practices for waste reduction during operational tasks
- Resolved customer complaints quickly and efficiently while ensuring customer satisfaction.
- Provided technical guidance to customers regarding the installation of new products or services.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Logged services performed in service ticket system.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Maintained certifications and completed training on systems and components.
- Performed oil changes following safety protocols and manufacturer specifications.
- Inspected vehicles for leaks, fluid levels, and overall condition.
- Maintained cleanliness and organization of work area and tools.
- Assisted customers in selecting appropriate oil types and services.
- Collaborated with team members to improve workflow efficiency.
- Utilized diagnostic tools to identify vehicle maintenance needs.
- Ensured proper disposal of used oil and filters in compliance with regulations.
- Checked fluid levels, replaced filters, and topped off fluids as necessary.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Drained motor oil, changed oil filters and greased chassis fittings.
- Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
Education
High School Equivalency Diploma
New Albany, INSkills
- Warehouse safety
- Safety protocols
- Process improvement
- Team collaboration
- Effective communication
- Problem solving
- Training development
- Workflow optimization
- Loading and unloading
- Speed and efficiency
- RFID scanning
- Shelf restocking
- Continuous improvement
- Pick-list processing
- Packing accuracy
- Pallet jack usage
- Shipping and receiving
- Time management
Timeline
FC Associate
Amazon
07.2014 - 12.2025
TLE Technician
Walmart
01.2008 - 05.2014
High School Equivalency Diploma