Jennifer Bilka
Hebron
Summary
Dynamic professional with extensive experience in team leadership and inventory management within educational institutions. Demonstrated success in food safety and quality control, ensuring strict adherence to health regulations. Skilled in staff training and customer service enhancement, contributing to operational excellence and a productive work environment.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Elementary Cafeteria Manager
Crown Point School system
Crown Point
08.2022 - Current
- Helped the children with everything, and made sure each child was fed.
- Created and maintained detailed records of all inventory, sales, customers, orders.
- Recruited, trained, managed and evaluated cafe staff performance.
- Oversaw food preparation, production and presentation according to quality standards.
- Worked effectively in team environments to make the workplace more productive.
- Monitored food quality regularly to ensure it was up to required standards.
- Ensured all work areas were kept clean and hygienic according to health regulations.
- Inspected facilities regularly to maintain cleanliness, sanitation and orderliness in the cafeteria.
Secetary/Owner
Custom Plumbing Services
Crown Point
08.1995 - Current
- I was a plumber for 22 years (not licensed).
- Produced and distributed memos, newsletters, and other forms of communication.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Provided administrative support to the Office Manager and other staff members.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Cashier Manager
County Seat Liqours
Crown Point
04.2021 - 08.2022
- Verified customer age requirement for alcohol or tobacco purchases.
- Assigned work and monitored performance of project personnel.
- Conducted regular audits of register transactions to ensure accuracy of amounts recorded.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
Shift Supervisor
CVS Pharmacy
Merrillville
04.2018 - 06.2020
- I was also a pharmacy tech, along with being a shift supervisor.
- Cashier duties.
- Merchandiser
- Opening and closing duties, with management of money, credit card receipts, and bank deposits.
- Handled emergency situations with composure and in accordance with company guidelines.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Team Leader
Target
St. John
06.2012 - 10.2017
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Established clear expectations for employees, providing guidance when needed.
- Facilitated training sessions for new employees on company policies and procedures.
- Maintained daily inventory to facilitate successful material distribution.
- Delegated daily tasks to team members to optimize group productivity.
- Championed the adoption of new technologies to improve team productivity and service delivery.
Education
High School Diploma -
Hanover Central
Cedar Lake, IN06-1990
Skills
- Food safety
- Inventory management
- Staff training
- Customer service
- Food preparation
- Quality control
- Team leadership
- Health regulations
- Administrative support
- Budget management
- Record keeping
- Communication skills
- Multitasking Abilities
- Decision-making
- Workflow planning
- Health code compliance
- Process improvement
- Professionalism
- Time management
Affiliations
- I love the Water
Certification
- I have my servesafe certificate
- Bartenders/alochol license
References
References available upon request.
Timeline
Elementary Cafeteria Manager
Crown Point School system
08.2022 - Current
Cashier Manager
County Seat Liqours
04.2021 - 08.2022
Shift Supervisor
CVS Pharmacy
04.2018 - 06.2020
Team Leader
Target
06.2012 - 10.2017
Secetary/Owner
Custom Plumbing Services
08.1995 - Current
High School Diploma -
Hanover Central
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