Jennifer Bowman
Kokomo
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
19
19
years of professional experience
Work History
Driver
Mr.Taxi
Kokomo, IN
10.2024 - Current
- Navigated city routes efficiently to ensure timely passenger arrivals.
- Adapted to changing traffic conditions, optimizing travel time while prioritizing safety.
- Provided exceptional customer service by assisting passengers with their needs during rides.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Utilized GPS technology to plan efficient routes and minimize delays for passengers.
- Demonstrated knowledge of local landmarks and key destinations to enhance rider experience.
- Communicated effectively with dispatch team to coordinate pickups and drop-offs seamlessly.
- Assisted in training new drivers on company policies, safety protocols, and operational procedures.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
Driver
Uber And Lyft
Multiple Locations
04.2016 - Current
- Delivered goods and products to customer on time and in excellent condition.
- Delivered goods and products to a customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Independent Marketing Consultant
Frontline Media Solutions
Asheville, NC
04.2007 - 06.2023
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated with public relations specialists to secure positive media coverage for client products or services.
- Traveled nationally to meet with customers and deliver clear company messages.
- Hired and managed up to 20 employees.
- Coordinated advertising for promotional dates during sales events.
- Handled employee payroll.
Tax Office Manager
Jackson Hewitt
Kokomo, IN
11.2008 - 06.2019
- Oversaw daily tax preparation operations, ensuring compliance with federal and state regulations.
- Managed team of tax preparers, providing training on software tools and best practices.
- Implemented quality control measures to ensure accuracy in tax filings and documentation.
- Streamlined client onboarding processes to improve efficiency and enhance customer satisfaction.
- Developed staff schedules to optimize workflow during peak tax season periods.
- Facilitated communication between clients and IRS representatives to resolve discrepancies effectively.
- Developed strong relationships with clients, leading to increased trust and repeat business.
Education
No Degree - Business Management
University of Phoenix
Tempe, AZNo Degree - Automotive Technology
Ivy Tech Community College of Indiana
Kokomo, INHigh School Diploma -
Tri-Central High School
Sharpsville, IN05-1999
Skills
- Valid driver's license
- Safe driving record
- Logistics coordination
- Time management
- Customer service
- Effective communication
- Client relations
- Relationship building
- Scheduling and calendar management
- Organizational management
- Data entry
- Document management
Timeline
Driver
Mr.Taxi
10.2024 - Current
Driver
Uber And Lyft
04.2016 - Current
Tax Office Manager
Jackson Hewitt
11.2008 - 06.2019
Independent Marketing Consultant
Frontline Media Solutions
04.2007 - 06.2023
No Degree - Business Management
University of Phoenix
No Degree - Automotive Technology
Ivy Tech Community College of Indiana
High School Diploma -
Tri-Central High School