Jennifer Cassidy

Answered multiple line phones.

Greeted incoming clients.

Scheduled new appointments.

Faxed/Copies paper work to be sent to the appropriate persons.

Order office supplies.

• Reconciled cash drawer and resolved discrepancies.
• Referred customers to other banking departments for specialized services.
• Audited fellow teller currency to contribute to dual-control procedures.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
• Provided customer records, account statements and copies of checks.

• Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
• Emptied trashcans and transported waste to collection areas.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Removed trash, debris and other waste materials from premises.
• Handled equipment, chemicals, and materials properly and with caution.