Jennifer Hines
Muncie
Summary
Detail-oriented Registration Scheduler with expertise in patient registration and appointment management. Strong communication and problem-solving skills enhance patient experience and streamline workflows.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Registration Scheduler
IU Health Ball Memorial Hospital
Muncie
07.2024 - Current
- Coordinated patient registration processes for various healthcare services.
- Managed scheduling for appointments and procedures within hospital systems.
- Assisted patients in completing required registration forms accurately.
- Provided excellent customer service to enhance patient experience during registration.
- Collaborated with team members to streamline scheduling workflows effectively.
Financial Assistance Specialist
IU Health Ball Memorial Hospital
Muncie
01.2001 - 07.2024
- Assisted patients with completing financial assistance applications.
- Provided information on available financial resources and programs.
- Reviewed documentation to determine eligibility for aid programs.
- Collaborated with state agencies to facilitate Medicaid applications and ensure compliance with HIP requirements.
Education
High School Diploma -
Wapahani High School
Selma, IN05-1995
Skills
- Patient registration
- Appointment scheduling
- Healthcare compliance
- Medical billing
- Customer relationship management
- Financial assistance programs
- Medicaid application processing
- Problem solving
Certification
- State Licensed Navigator - October 2015
References
- Dr. Steven Farmer - Former Coworker
Email - Sfarmer@hcmhcares.org
- Heather Barnard - Former Coworker
Email- Hbarnard@hcmhcares.org
Phone- (765)748-9820
- Lynn Holt - PA
Email- Lynnholt87@gmail.com
Phone- (765) 744-9244
Timeline
Registration Scheduler
IU Health Ball Memorial Hospital
07.2024 - Current
Financial Assistance Specialist
IU Health Ball Memorial Hospital
01.2001 - 07.2024
High School Diploma -
Wapahani High School
Similar Profiles
Christina BeatyChristina Beaty
Vital Records Administartor at IU Health Ball Memorial HospitalVital Records Administartor at IU Health Ball Memorial Hospital
Delana UlmerDelana Ulmer
Sr. Administrative Assistant at IU Health Ball Memorial HospitalSr. Administrative Assistant at IU Health Ball Memorial Hospital
ELIZABETH PriceELIZABETH Price
Patient Care Assistant at IU Health Ball Memorial HospitalPatient Care Assistant at IU Health Ball Memorial Hospital
Kaileigh KeeleyKaileigh Keeley
Certified Medical Assistant at IU Health Ball Memorial HospitalCertified Medical Assistant at IU Health Ball Memorial Hospital
TOD STEWARTTOD STEWART
Freelance Attorney at Stewart Law FirmFreelance Attorney at Stewart Law Firm