JENNIFER JEGAM

CSR & Donor Relations Skills Development & Training Operations Impact Analysis

• Led, established, and maintained partnerships with 25+ corporate donors.
• Facilitated long-term donor engagement through mentoring, volunteering, and scholar interactions.
• Conducted 1:1 mentor-mentee sessions with corporate employees to foster sustainable engagement.
• Maintained compliance and due diligence as per donor requirements.
• Delivered annual presentations and submitted donor-specific reports and updates.
• Grant writings for skill training projects; maintained donor databases and portals.
• Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
• Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
• Organized scholar-donor meets and coordinated donor interactions and annual reviews.
• Designed and implemented scalable skill training programs for 17,000+ scholars annually.
• Oversaw project budgeting and vendor payments for ₹5 Cr, achieving 25% cost savings through negotiations.
• Customized curricula based on target audience, market trends, and domain-specific needs.
• Led a skilling team, ensuring program execution, quality, and learner engagement.
• Designed internship and placement processes with corporates; facilitated hands-on workshops.
• Measured impact by analyzing training outcomes and correlating with placement success.
• Achieved 8 consecutive years of project grant renewals with multiple donors.

Training, Recruitment & Placement

• Managed daily, short-term, and long-term courses/workshops across IT and non-IT domains.
• Coordinated technical, soft skills, and sector-specific sessions with industry experts.
• Built placement pipelines through partnerships with 25+ corporates and universities.
• Conducted virtual and in-person corporate interactions for placement readiness.
• Ensured integrated data flow between scholars, vendors, and donors.
• Achieved a 93-95% placement rate every year since program inception that included the COVID years
• Ensured integrated data flow between scholars, vendors, and donors.
• Implementation of CRM - Salesforce for program monitoring, impact measurement, and reporting.

• Worked in Legacy system migration from PeopleSoft to Oracle EAS Suite in projects like Office Depot, and Intuit.
• Support, enhancement, and bug-fixing projects for DNB
• Worked on process flows, O2C and P2P
• Experience in PL/SQL, SQL
• Plus, Toad, Oracle Forms, Oracle Discoverer, XML Publisher.