Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Jones

Muncie

Summary

Dynamic and dedicated professional with a strong background in customer service and document management, honed at Ball Memorial Hospital. Proven ability to efficiently schedule appointments and maintain organized records while fostering a positive environment. Recognized for adaptability and a proactive approach to problem-solving, ensuring exceptional client experiences.

Overview

20
20
years of professional experience

Work History

Receptionist

Daves Car Corner
01.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to the correct offices.
  • Kept the reception area clean and neat to give visitors a positive first impression.
  • Managed off-site responsibilities, including regular banking transactions on behalf of the company.

Employed Aids

Various
01.2010 - 11.2021
  • Managing household responsibilities, including laundry, cleaning, and grocery shopping.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in all environments.
  • Accompanied elderly in board games, chatting, and organizing.
  • Skilled at working independently and collaboratively with customers.
  • Proven ability to learn quickly and adapt to new situations.

Registration Clerk

Ball Memorial Hospital
03.2005 - 10.2009
  • Acquire patients' insurance information in the emergency room.
  • Completed registration paperwork, verifying accurate patient information.
  • Answered patient questions and inquiries regarding the registration process and documentation.
  • Used various programs to ensure patients' information was correct.
  • Filled in at other areas of the hospital when needed.

Education

High School Diploma -

Burris Laboratory School
Muncie, IN
05-2002

Skills

  • Scheduling appointments
  • Document management
  • Positive attitude
  • Customer service
  • Time management
  • Verbal and written communication
  • Dedicated team player
  • Organizing and categorizing
  • Valid Driver's license

Timeline

Receptionist

Daves Car Corner
01.2022 - Current

Employed Aids

Various
01.2010 - 11.2021

Registration Clerk

Ball Memorial Hospital
03.2005 - 10.2009

High School Diploma -

Burris Laboratory School

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Jennifer Jones