Dedicated receptionist with strong organization and time management skills. Proven ability to manage patient interactions and streamline appointment scheduling while providing exceptional customer service.
Overview
4
4
years of professional experience
Work History
Receptionist
Marcrum Family Healthcare
Tell City, IN
01.2022 - Current
Managed patient check-in and appointment scheduling to enhance office efficiency.
Provided outstanding customer service by addressing patient inquiries and concerns promptly.
Maintained accurate patient records using electronic health record (EHR) systems.
Coordinated communication between healthcare providers and patients to facilitate care continuity.
Trained new staff on front desk operations and best practices for patient interaction.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.