Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Lane

Tell City

Summary

Dedicated receptionist with strong organization and time management skills. Proven ability to manage patient interactions and streamline appointment scheduling while providing exceptional customer service.

Overview

4
4
years of professional experience

Work History

Receptionist

Marcrum Family Healthcare
Tell City, IN
01.2022 - Current
  • Managed patient check-in and appointment scheduling to enhance office efficiency.
  • Provided outstanding customer service by addressing patient inquiries and concerns promptly.
  • Maintained accurate patient records using electronic health record (EHR) systems.
  • Coordinated communication between healthcare providers and patients to facilitate care continuity.
  • Trained new staff on front desk operations and best practices for patient interaction.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.

Education

No Degree - Nursing

Western Kentucky University
Bowling Green, Kentucky, KY

No Degree - Nursing

University of Southern Indiana
Evansville, IN

High School Diploma -

Tell City High School
Tell City, IN
05-1992

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Appointment scheduling

Timeline

Receptionist

Marcrum Family Healthcare
01.2022 - Current

No Degree - Nursing

Western Kentucky University

No Degree - Nursing

University of Southern Indiana

High School Diploma -

Tell City High School
Jennifer Lane