Jennifer Miller
Syracuse
Summary
Experienced in receiving, moving, and stocking merchandise. Delivered exceptional customer service through effective multitasking and time management skills while ensuring compliance with grocery stocking and rotation procedures. Demonstrated adaptability and strong work ethic, contributing to team success and enhancing customer experiences.
Overview
11
11
years of professional experience
Work History
Stocker/ Cleaner/Food Worker
Simar's Convenience
Millersburg
04.2012 - 10.2012
- Stocked shelves with products to ensure availability for customers.
- Organized inventory to maintain a clean and efficient store layout.
- Assisted customers in locating items and provided product information to enhance shopping experience.
- Prepared grab-and-go meals for customer convenience.
- Monitored expiration dates of perishable items to prevent waste and maintain product quality.
- Ensured cleanliness of store areas including aisles, restrooms, and break rooms to promote a welcoming environment.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Packaged and bagged cooked food and prepared items.
- Monitored inventory to keep adequate stock of food items and supplies.
- Portioned out food items onto plates for customers' orders.
Cook/ Cashier
Rita's Convenience
Millersburg
01.2003 - 03.2005
- Maintained cleanliness and organization in kitchen and food prep areas.
- Operated kitchen equipment safely and efficiently during food preparation.
- Collaborated with team members to ensure smooth meal service during peak hours.
- Followed health and safety guidelines to ensure food safety standards were met.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Organized storage areas for efficient usage of space.
- Resolved customer complaints regarding food quality or services provided.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Handled cash, credit, and debit transactions accurately and securely.
- Resolved customer complaints promptly to ensure satisfaction within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained work area and kept cash drawer organized.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Checked personal identifications during alcohol and tobacco sales.
Office Manager
Everett's Grocery Store
Goshen
08.2001 - 01.2003
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Supervised staff members, organized schedules and delegated tasks.
- Managed office budget to handle inventory, postage and vendor services.
- Assisted in recruiting, onboarding and training new employees.
- Maintained confidential records relating to personnel matters.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Managed daily operations to ensure smooth workflow at grocery store.
- Implemented store policies and trained staff on best practices.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Computed balances, totals or commissions to support accounting team.
Education
Northridge High School
Middlebury, INSkills
- Food safety compliance
- Inventory management
- Stock replenishment
- Stock rotation
- Workstation cleaning
- Cash handling
- Customer service
- Time management
- Punctual reliability
- Eager learner
- Positive demeanor
- Friendly and personable
Timeline
Stocker/ Cleaner/Food Worker
Simar's Convenience
04.2012 - 10.2012
Cook/ Cashier
Rita's Convenience
01.2003 - 03.2005
Office Manager
Everett's Grocery Store
08.2001 - 01.2003
Northridge High School