Jennifer Mossien
Valparaiso
Summary
I have worked in many different fields, from customer service, personal care work, health insurance to all areas of the restaurant. I have had 3 children and the last of my children is now 11 so now it is time for me to get back into an office!
Overview
24
24
years of professional experience
Work History
Head Prep Cook/Certified Designated Trainer
Mission BBQ
01.2019 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Improved kitchen efficiency by streamlining food preparation processes and implementing time-saving techniques.
- Ensured consistent quality of dishes by adhering to standardized recipes and presentation guidelines.
- Mentored junior staff members by sharing knowledge and expertise in food preparation, helping them advance their skills and careers.
- Provided training to new employees on proper food handling, sanitation practices, and equipment usage, resulting in increased productivity.
- Enhanced teamwork in the kitchen by fostering strong communication and collaboration among staff members.
- Coordinated with catering team to prepare large-scale meals for special events without compromising quality or timeliness.
Housekeeper
Independent
01.2018 - 01.2019
Cook
Washington Township School
01.2018 - 01.2019
Waitress
Round the Clock
01.2015 - 01.2016
Cook, Waitress, Hostess
Bob Evan’s
01.2009 - 01.2013
- Demonstrated strong multitasking skills, in any given shift worked multiple positions.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Bartender/Server
Kelsey's Steakhouse
01.2007 - 01.2009
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
CSR
Robertson Ryan & Associates
01.2003 - 01.2004
- Responsible for supporting an independent insurance agent; communications between the customers and insurance companies concerning their benefits, billing and claims, searching for health, dental and life quotes, and for putting together the formal presentations of these quotes to individuals and businesses
Large Group Sales Coordinator
Humana Sales Office
01.2002 - 01.2003
- Responsible for issuing quotes and formal proposals for health, dental and life insurance to businesses
CSR
Humana Quoting Center
01.2001 - 01.2003
- Responsible for issuing quotes to insurance agents for health, dental and life insurance
Education
Certification - Medical Billing And Coding
U.S. Career Institute
Indiana01.2013
Certification -
Dearborn Financial
01.2006
Training -
Lutheran Social Services Training
01.2001
High School -
Thornridge High School
Dolton, IL01.1998
Skills
- Kitchen organization
- Recipe adherence
- Quality control
- Employee training
- Catering coordination
- Inventory management
- Attention to detail
- Highly motivated
- Dependable and reliable
- Teamwork and collaboration
- Training for medications administration
- Training in personal care for developementally disabled individuals
Timeline
Head Prep Cook/Certified Designated Trainer
Mission BBQ
01.2019 - Current
Housekeeper
Independent
01.2018 - 01.2019
Cook
Washington Township School
01.2018 - 01.2019
Waitress
Round the Clock
01.2015 - 01.2016
Cook, Waitress, Hostess
Bob Evan’s
01.2009 - 01.2013
Bartender/Server
Kelsey's Steakhouse
01.2007 - 01.2009
CSR
Robertson Ryan & Associates
01.2003 - 01.2004
Large Group Sales Coordinator
Humana Sales Office
01.2002 - 01.2003
CSR
Humana Quoting Center
01.2001 - 01.2003
Certification -
Dearborn Financial
Training -
Lutheran Social Services Training
Certification - Medical Billing And Coding
U.S. Career Institute
High School -
Thornridge High School
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