Jennifer Stevens
Clinton
Summary
Results-driven Area Manager with a proven track record at Nexus Employment Solutions Plus, excelling in staff management and operations. Experienced in fostering team development and building strong client relationships, leading to increased customer satisfaction. Skilled in recruitment and training, driving business growth through effective leadership and strategic planning.
Overview
20
20
years of professional experience
Work History
Area Manager
Nexus Employment Solutions Plus
06.2016 - Current
- Oversaw compliance with safety regulations, fostering a culture of workplace safety across teams.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Resolved conflicts promptly to promote positive environment for customers.
- Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed accounts to retain existing relationships and grow share of business.
Assistant Store Manager
Kroger
05.2005 - 06.2016
- Assisted in daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members, fostering a collaborative work environment.
- Managed inventory levels, optimizing stock placement for improved accessibility.
- Implemented promotional strategies, enhancing customer engagement and sales performance.
- Collaborated with department heads to develop effective merchandising displays that increased foot traffic.
- Monitored employee performance, providing constructive feedback to improve service quality and efficiency.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Business Administration
Ivy Tech Community College
Lafayette05-2006
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Staff training and development
- Business development and planning
- Recruitment and hiring
- Leadership skills
- Payroll administration
- New hire processing
Timeline
Area Manager
Nexus Employment Solutions Plus
06.2016 - Current
Assistant Store Manager
Kroger
05.2005 - 06.2016
Business Administration
Ivy Tech Community College
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