Guest Service Ambassador
Colliers International Pvt Ltd
Bengaluru, India
02.2024 - Current
- Working at the client place Salesforce.
- Managed the overall front desk & issuing the temporary access card/ Guest card to the employees.
- |Activation & Deactivation of ID's in day to day basis.
- Responded to employees inquiries and providing them with detailed information.
- Managed the salesforce Ticketing portal. (REWS Ticketing portal)
- Managed Google calendar for meeting room bookings & coordinated with the SPOC for the day to day event/Meeting.
- Coordinated with housekeeping and maintenance teams for the day to day setup & arrangements of meeting room & special requests promptly.
- Maintaining day to day events tracker.
- Facilitated communication between different SPOC to ensure Customer meetings/partners meeting & Leadership visits needs were met efficiently.
- Taking care of interoffice courier services & documentation.
- Additionally taking care of stamps & seal for official documentation purpose of the employees.
- Assessing lockers/cubbies for the employee for official purpose.
- Coordinated with security team with overall entry and exit of the guest.