Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Tuttle

Anderson,IN

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Team Lead

Walmart
04.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

SALES SERVICE REPRESENTATIVE

Mayer Fabrics
08.2022 - 04.2023
  • Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
  • Troubleshot sales and service operations to increase profitability and bring positive organizational change.
  • Answered in-depth questions about company offerings, service policies and benefits of each plan.
  • Researched client requests to create best possible solutions for diverse needs.
  • Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.

Assistant Manager

Walmart
12.2020 - 07.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Replenishment Team Lead

Walmart
02.2020 - 12.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Assistant Manager

Walmart
02.2018 - 08.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Assistant Manager

Walmart
05.2016 - 02.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Grocery Sales Associate

Walmart
05.2015 - 05.2016
  • Reported damaged or missing merchandise to management to minimize losses and identify areas of concern.
  • Answered customers' merchandise questions and located specific items to enable customer purchase.
  • Placed merchandise on proper shelves and restocked regularly to facilitate customer access.
  • Completed POS purchase transactions and placed bagged items in customers' carts.

Education

High School Diploma -

Huntington North High School
Huntington, IN
05.2001

Skills

  • Skilled in customer service
  • Hard worker, quick learner and ability to assume responsibility
  • Works well under pressure and as part of a team
  • Polite, respectful and courteous manners
  • Responsible, efficient and flexible
  • Ability to work in a fast-paced, intense environment smoothly
  • Meticulous worker; attentive to quality and detail
  • PC literacy with Microsoft Word, Excel, and Outlook
  • Ability to easily learn new software programs

Timeline

Team Lead

Walmart
04.2023 - Current

SALES SERVICE REPRESENTATIVE

Mayer Fabrics
08.2022 - 04.2023

Assistant Manager

Walmart
12.2020 - 07.2022

Replenishment Team Lead

Walmart
02.2020 - 12.2020

Assistant Manager

Walmart
02.2018 - 08.2019

Assistant Manager

Walmart
05.2016 - 02.2018

Grocery Sales Associate

Walmart
05.2015 - 05.2016

High School Diploma -

Huntington North High School
Jennifer Tuttle