Jennifer Tuttle
Anderson,IN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Team Lead
Walmart
2023.04 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
SALES SERVICE REPRESENTATIVE
Mayer Fabrics
2022.08 - 2023.04
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Troubleshot sales and service operations to increase profitability and bring positive organizational change.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Researched client requests to create best possible solutions for diverse needs.
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
Assistant Manager
Walmart
2020.12 - 2022.07
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Replenishment Team Lead
Walmart
2020.02 - 2020.12
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Assistant Manager
Walmart
2018.02 - 2019.08
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Walmart
2016.05 - 2018.02
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Grocery Sales Associate
Walmart
2015.05 - 2016.05
- Reported damaged or missing merchandise to management to minimize losses and identify areas of concern.
- Answered customers' merchandise questions and located specific items to enable customer purchase.
- Placed merchandise on proper shelves and restocked regularly to facilitate customer access.
- Completed POS purchase transactions and placed bagged items in customers' carts.
Education
High School Diploma -
Huntington North High School
Huntington, IN05.2001
Skills
- Skilled in customer service
- Hard worker, quick learner and ability to assume responsibility
- Works well under pressure and as part of a team
- Polite, respectful and courteous manners
- Responsible, efficient and flexible
- Ability to work in a fast-paced, intense environment smoothly
- Meticulous worker; attentive to quality and detail
- PC literacy with Microsoft Word, Excel, and Outlook
- Ability to easily learn new software programs
Timeline
Team Lead
Walmart
2023.04 - Current
SALES SERVICE REPRESENTATIVE
Mayer Fabrics
2022.08 - 2023.04
Assistant Manager
Walmart
2020.12 - 2022.07
Replenishment Team Lead
Walmart
2020.02 - 2020.12
Assistant Manager
Walmart
2018.02 - 2019.08
Assistant Manager
Walmart
2016.05 - 2018.02
Grocery Sales Associate
Walmart
2015.05 - 2016.05
High School Diploma -
Huntington North High School