Jenny Keen
Greenwood
Summary
Experienced with creating and maintaining detailed schedules to support project timelines and resource management. Utilizes advanced planning techniques to ensure optimal allocation of resources and smooth workflow. Knowledge of prioritizing tasks and coordinating team efforts to meet deadlines efficiently.
Professional scheduling expert, bringing valuable experience in coordinating and optimizing workflows. Proven ability to streamline processes and enhance efficiency through detailed planning and precise execution. Known for strong team collaboration and adaptability, excelling in dynamic environments with focus on achieving results.
Overview
33
33
years of professional experience
Work History
EDI Coordinator
US Automotive Parts Group
12.2024 - Current
- Collaborated with cross-functional teams to troubleshoot and resolve EDI-related issues.
- Monitored EDI transactions for accuracy, ensuring compliance with industry/company standards.
- Trained staff on EDI system usage, fostering knowledge sharing and operational excellence.
- Led initiatives to optimize data flow between trading partners and internal systems.
- Analyzed trends in EDI performance metrics to drive strategic decision-making processes.
- Implemented process improvements that reduced data discrepancies and enhanced reporting accuracy.
- Built and deepened positive and productive relationships with business partners.
- Developed and implemented compliance programs to ensure adherence to regulatory requirements.
- Conducted comprehensive audits, identifying areas for improvement in operational processes.
- Collaborated with cross-functional teams to establish and reinforce compliance policies.
- Trained staff on compliance standards, enhancing overall organizational awareness and accountability.
- Led investigations into compliance violations, implementing corrective actions as necessary.
- Designed metrics to assess compliance effectiveness, driving continuous improvement initiatives across departments.
- Managed compliance efforts, reporting and audits.
Relations Manager
Balkamp
01.2017 - 12.2024
- Developed and maintained strong client relationships to enhance customer satisfaction.
- Analyzed client needs, providing tailored solutions to drive engagement and retention.
- Led cross-functional teams to implement strategic initiatives, improving service delivery.
- Mentored junior staff on best practices in relationship management and customer service excellence.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Business Analyst
Balkamp
01.2014 - 01.2018
- Analyzed business processes to identify improvement opportunities and enhance operational efficiency.
- Collaborated with stakeholders to develop requirements for system enhancements and new functionalities.
- Facilitated workshops to gather user feedback and refine project specifications for development teams.
- Implemented data analysis techniques to support decision-making and strategic planning initiatives.
- Developed documentation for business requirements, ensuring clarity and alignment across departments.
- Led cross-functional teams in the execution of process improvement projects, fostering collaboration and accountability.
- Designed dashboards using BI tools to visualize key performance metrics for stakeholder review and action tracking.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
Master Data Manager
Balkamp
01.2010 - 01.2014
- Streamlined master data processes to enhance accuracy and consistency across systems.
- Led cross-functional teams in implementing data governance protocols, ensuring compliance with industry standards.
- Developed training materials for staff on master data management best practices, fostering knowledge sharing.
- Collaborated with IT to optimize data integration tools, improving overall system performance and user experience.
- Analyzed existing master data workflows, identifying areas for process improvement and efficiency gains.
- Mentored junior team members, providing guidance on data quality issues and resolution strategies.
- Led the creation of comprehensive data dictionaries, ensuring consistency across various systems and departments.
Finance Analyst
Balkamp
04.1993 - 01.2010
- Analyzed financial data to identify trends and inform strategic decision-making.
- Developed comprehensive financial models to support forecasting and budgeting initiatives.
- Collaborated with cross-functional teams to enhance reporting accuracy and efficiency.
- Led process improvement initiatives to streamline financial operations and reduce costs.
- Mentored junior analysts, fostering skill development and enhancing team performance.
- Presented complex financial information to stakeholders, facilitating informed business decisions.
- Conducted variance analysis, ensuring budget adherence and operational alignment with goals.
- Compiled data, reports and year-end audit information.
Education
Associates of Business - Business
IUPUI
Indianapolis, INSkills
- Troubleshooting skills
- Customer support
- Network connectivity
- Business process analysis
- Data validation
- Root-cause analysis
- Business relationship development
- System analysis
- Data mapping expertise
- Teamwork
- Supply chain
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Critical thinking
- Decision-making
Timeline
EDI Coordinator
US Automotive Parts Group
12.2024 - Current
Relations Manager
Balkamp
01.2017 - 12.2024
Business Analyst
Balkamp
01.2014 - 01.2018
Master Data Manager
Balkamp
01.2010 - 01.2014
Finance Analyst
Balkamp
04.1993 - 01.2010
Associates of Business - Business
IUPUI
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