JENNIFER SANCHEZ
Osceola
Summary
To obtain a secretarial/receptionist position
Overview
20
20
years of professional experience
Work History
Ops Supervisor
FedEx Ground
South Bend
03.2024 - Current
- Managed multiple projects simultaneously while adhering to tight deadlines and budgets.
- Oversaw the development of new products from concept through launch; monitored progress at each stage of the process ensuring quality standards were met.
- Reviewed reports from various departments detailing performance metrics such as time-to-complete tasks or number of customer inquiries received.
HR Assistant
Tri-State Maintenance
Mishawaka
06.2023 - 05.2024
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Assisted with planning, organizing and coordinating company events.
- Guided employees through automated self-service platform for real-time attendance tracking and queries.
Package Handler
FedEx Ground
South Bend
06.2023 - 05.2024
- Stacked boxes onto pallets in an efficient manner.
- Maintained a clean work environment by removing debris from the loading dock area.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Server
Morris Park Country Club
South Bend
02.2007 - 06.2007
- We cleaned utensils, equipment, and the storage, food preparation and serving areas for the purpose of maintaining sanitary conditions
- Direct food service workers and other personnel as assigned for the purpose of maximizing the efficiency of the work force and meeting shift requirements
- Implement menu plans for the purpose of meeting customers' requirements
- Inspect received items of food and supplies for the purpose of verifying quantity, quality and specifications of orders and complying with mandated health requirements
Cashier, Shift leader, Server
Hacienda Mexican Restaurant
Mishawaka
10.2004 - 01.2007
- Handled customer complaints with professionalism and a positive attitude in fast paced, stressful situations
- Inventory food, condiments and supplies for the purpose of ensuring availability of items
- Maintain food service equipment for the purpose of maintaining safe operating conditions
Clerical work, Administrative Support, Data entry
JRZ Continental INC
Osceola
06.2009
- Company Overview: One of the fastest-growing companies
- I handled keeping records of inventory, answered telephone inquiries
- We also handled customer service
- Updated mailing lists
- We also mailed packages for UPS
- Also used general office machines
- I was also using word processing, spreadsheet, database and accounting software packages
- My responsibilities are processing and distribution of weekly and monthly reports and data entry of invoices
- Strong numeric data entry
- Also scanning production reports
- Also entering audits into the system
- Using Word, Excel, to store documents
- General clerical skills
- One of the fastest-growing companies
Education
At Home Courses Profession -
McKinley College
09.2003
G.E.D. -
Fort Worth, Texas06.2002
Skills
- Medical Billing Coding CPT ICD-9
- Microsoft Windows
- Management Skills
- Office Procedures
- Telephone Skills
- Super Write (60 wpm)
- Internet Research
- Typing (45 wpm)
- Filing/Editing
- Customer Service Skills
- Excel
References
- Antonio Juarez, (574) 299-3940
- Dana Lovin, (574) 229-4666
- Fernando Dominguez, (574) 252-9588
Employment Skills
- Developed ability to work in a fast-paced atmosphere
- Maintained excellent customer relations and developed customer rapport
- Diplomatically resolved customers complaints on as-needed basis
- Ability to follow instructions well and make decisions with no supervision
- Maintained all record-keeping procedures without error
- Delegated responsibilities to employees to meet company’s expectations
- Effectively developed telephone communication skills and consistently met quotas
- Excellent communication skills: Bilingual
Timeline
Ops Supervisor
FedEx Ground
03.2024 - Current
HR Assistant
Tri-State Maintenance
06.2023 - 05.2024
Package Handler
FedEx Ground
06.2023 - 05.2024
Clerical work, Administrative Support, Data entry
JRZ Continental INC
06.2009
Server
Morris Park Country Club
02.2007 - 06.2007
Cashier, Shift leader, Server
Hacienda Mexican Restaurant
10.2004 - 01.2007
At Home Courses Profession -
McKinley College