Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Projects
Timeline
Hi, I’m

Jenshi Roobha

Assistant Manager-Coding Operations
Chennai
Jenshi Roobha

Summary

Seasoned medical coding professional with over 12 years of experience, including a key role as Assistant Manager at Optum Health and Technology, formerly known as Episource India Private Limited. Skilled in chart deliverables, forecasting, quality management, team leadership, and attrition management. Proven track record of improving efficiency and maintaining high-quality standards in a fast-paced healthcare environment.

Overview

12
years of professional experience
8
years of post-secondary education
4
Certifications

Work History

Optum Health and Technology
Chennai

Group Team Leader/Assistant Manager
04.2021 - Current

Job overview

  • Managed a team of medical coders, ensuring accurate and timely chart deliverables
  • Planned and forecasted workload to meet targets, improving efficiency
  • Implemented quality management processes that increased accuracy
  • Led team leader management and attrition management efforts
  • Collaborated with cross-functional teams to optimize workflow and enhance productivity.

Optum Health and Technology
Chennai

Senior Team Leader
04.2019 - 03.2021

Job overview

  • Supervised multiple teams, ensuring adherence to coding standards and quality benchmarks
  • Conducted training sessions and performance evaluations to enhance team skills and productivity
  • Played a pivotal role in workflow optimization, reducing error rates.

Optum Health and Technology
Chennai

Team Leader
04.2015 - 03.2019

Job overview

  • Led a team of medical coders, overseeing daily operations and ensuring compliance with industry standards
  • Implemented process improvements that enhanced efficiency and accuracy
  • Provided mentorship and support to team members, fostering a collaborative work environment.

Optum Health and Technology
Chennai

Certified Medical Coder
04.2012 - 03.2015

Job overview

Education

College
Pollachi, Coimbatore

M.Phil. in Biotechnology
05.2010 - 05.2012

University Overview

Percentage: 70%

NGM College
Pollachi, Coimbatore

M.Sc. in Biotechnology
06.2007 - 05.2009

University Overview

Percentage: 75%

Vivekananda College for Women
Tiruchencode, Erode

B.Sc. in Biotechnology
06.2004 - 05.2007

University Overview

Percentage: 73%

RKR School
Udumalpet, Tiruppur

12th Standard in Biology and Computer Science
06.2003 - 05.2004

University Overview

Percentage: 81%

Skills

Medical Coding

Websites

Certification

Certified Professional Coder (CPC), AAPC, 03/2013, 01260659

Awards

Awards
Best Team Leader, Optum Health and Technology, 2020-2021

Projects

Projects
Optum Insight Project, Currently managing this project, focusing on resource planning, quality, and attendance data to meet client SLAs without compromising planned numbers. Optum WellMed Chart Audit and Processing Review, Handled quality management and process review, ensuring adherence to client requirements and improving operational efficiency. Various Projects as a Coder, Worked on projects including MMM PCP, MMM AHA, Anthem, Molena, and Nano, ensuring high accuracy and timely deliverables.

Timeline

Group Team Leader/Assistant Manager
Optum Health and Technology
04.2021 - Current
Senior Team Leader
Optum Health and Technology
04.2019 - 03.2021
Team Leader
Optum Health and Technology
04.2015 - 03.2019
Certified Medical Coder
Optum Health and Technology
04.2012 - 03.2015
College
M.Phil. in Biotechnology
05.2010 - 05.2012
NGM College
M.Sc. in Biotechnology
06.2007 - 05.2009
Vivekananda College for Women
B.Sc. in Biotechnology
06.2004 - 05.2007
RKR School
12th Standard in Biology and Computer Science
06.2003 - 05.2004

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Jenshi RoobhaAssistant Manager-Coding Operations