Accomplished Learning Practitioner with progressive industry background and decisive leadership style. Offers strategic learning enablement's, Highly successful in managing the implementation of key global Learning programs as well as designing and deploying impactful local solutions, measuring success according to stakeholder’s objectives. Well recognized for the development of learning strategies and solutions via Learning need analysis, consultancy and content design to streamline processes, improve efficiencies, reduce learning curve, and enhance operational
effectiveness. Background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Drive Learning & Development Strategy for the Asset Servicing organization and ensure the overall strategy, prioritization and focus of resources are appropriate to support the requirements of the business.
Partner with Asset Servicing Operational Leaders and HR Business partners to understand business goals and design appropriate learning solutions, implement and measure effectiveness.
Develop LD solutions for business critical initiatives, Lead medium-large/high risk projects, collaborate with diverse functions with awareness of equality and diversity impact, handle changes in specification or plan to meet unexpected circumstances.
Design & roll out customized development/engagement programs for identified set of audience, build training ROI models and measure success aligning with the overall program objectives.
Provide consultancy service to key stakeholders, advising them of the most effective and efficient way of delivering their learning needs and as a learning expert, influencing their decision making process.
Created curricula, research topics and conceptualized course format, subject matter and presentation.
Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
Reached out to vendors to evaluate available curriculums and associated materials.
Delivered top-quality training documentation, manuals and tools addressing needs of specific specialist groups.
Drive the learning and development strategy for the Global Business units and ensure the overall strategy, prioritization and focus of resources is appropriate to support the learning requirements of the Business, Be a key contributor to the ongoing development and evolution of the People Development Strategy for GBS.
Establish and manage effective partnerships with assigned business leaders so as to understand short and long-term business operating plans and take a proactive role in identifying the required learning needs.
Design and Deliver innovative blended learning products that meets the specified learning needs of Business services globally, through effective; project management; Learning Needs Analysis; stakeholder management; adherence to L&D Design standards and alignment to the Design strategy within agreed Service Level Agreements.
Responsible for applying HP’s Learning deployment strategy and method to the implementation of enterprise wide Learning tools and major programs across HP GBS. This includes the creation of a common approach, plan and set of self-service enablers / assets that can then be deployed via the service lines, sectors, markets and the
regions, via consistent and high-impact knowledge learning and awareness activities to launch each knowledge tool and major program across HP.
Work closely with Global Learning & Development to define and create how knowledge behaviors and tools translate into the context of one or more of HP’s milestone programs ranging from when new starters join HP to the progression of our HP people through the ranks to partner.
Evaluate organizational business knowledge. Recommends appropriate learning, organizational development or performance improvement solutions to enhance organizational effectiveness.
Providing Technical assistance for Laptops and Desktops for US Customers.
Maintaining follow up with clients, Handling the team and directing them to provide one time solution for the issue.
Successful entities in the program where in my potentials are best recognized and have set further examples for others in the team.
Designing new work map to the team, to achieve and accomplish the goal at a very short period, with high quality.
Worked as a part of the quality team to improve the standard and minimize or nullify the error committed by the team.
Learning Strategy
Mitigating Skill Gaps -
Make Learning Marketable -
Empowering Business units & Recourses -
Act as a Learning Enabler -
New Investments -
Certified Learning & Development Manager
Certified Investment Operations Professional
Certified Master Trainer
Certified Prince 2 Practitioner in Project Management
Certified Learning & Development Manager
Certified Order Management Specialist
Learning Enablement - Understands systemic performance improvement and apply the scope of interventions essential for optimum workforce performance via best in class training strategies.
Consultative Services - Competent to provide innovative learning solutions through consultative services and by supporting learning products that positively impacts operational outcomes.
Learning Design- Partner with Operational Leaders/HR business partners to design interactive learning curricula and their content to bridge predetermined knowledge gaps, Ensure solutions are effective, scalable globally and aligned with our organizational strategic priorities.
Business Acumen - Deploy understanding of Business operations to support management effectiveness and responsiveness.
Program Management - Implement global learning programs over a finite time line to achieve business results, approach problems in a rational manner using sound strategies to ensure comprehensive understanding and effective resolution.