Jeremy Stwalley
Franklin
Summary
Dynamic Asset Protection Investigator with proven success at Walmart, leveraging advanced surveillance techniques and strong analytical skills to reduce shrinkage by identifying vulnerabilities. Adept at training staff and fostering teamwork, I excel in conflict resolution and evidence collection, ensuring compliance and enhancing overall security measures.
Experienced with advanced surveillance techniques to identify and mitigate risks. Utilizes strategic investigation methods to ensure asset protection and policy compliance. Track record of effective incident reporting and team collaboration.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Asset Protection Investigator
Walmart
Indianapolis, IN
02.2023 - Current
- Investigated incidents of theft and fraud to protect company assets.
- Collaborated with law enforcement to resolve criminal cases effectively.
- Conducted surveillance operations to identify suspicious activities within stores.
- Assisted in implementing loss prevention strategies that minimized shrinkage.
- Analyzed data reports to identify trends in theft and security breaches.
- Trained staff on loss prevention protocols and emergency response procedures.
- Developed and maintained relationships with store management for effective communication on security issues.
- Monitored video surveillance systems to enhance overall store safety measures.
- Patrolled store and staffed designated posts for visible security presence to customers and associates.
- Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
- Conducted regular audits of inventory control systems to identify discrepancies and initiate appropriate corrective actions.
- Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
- Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
- Improved asset protection efforts by conducting thorough internal and external investigations.
- Ensured compliance with all relevant laws, regulations, and company policies throughout the course of investigations.
- Initiated and led asset protection theft investigations following SOP.
- Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
- Provided ongoing training for store associates on asset protection best practices, resulting in improved awareness and vigilance among staff members.
- Represented company in court proceedings to offer testimony and support.
- Developed comprehensive case reports detailing investigation findings, which facilitated swift action by senior management.
- Utilized advanced analytical skills to identify patterns in suspicious activity, leading to more effective interventions against potential threats.
- Monitored physical security protection standards and building access control.
- Managed evidence collection processes meticulously, ensuring proper documentation was maintained at all times for legal proceedings or insurance claims purposes.
- Reduced shrinkage rates by identifying areas of vulnerability within the organization and implementing targeted loss prevention strategies.
- Maintained a detailed knowledge of company products, services, and policies to better understand potential vulnerabilities and devise strategies accordingly.
- Enhanced security measures by implementing innovative surveillance techniques and utilizing state-of-the-art technology.
- Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
- Assisted fellow investigators in complex cases when needed, sharing expertise on specific tactics or technologies used in asset protection work.
- Minimized loss for the company through timely resolution of cases involving theft, fraud, and policy violations.
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
- Maintained a high level of confidentiality while handling sensitive information during investigations and reporting procedures.
- Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
- Performed security walks around store to monitor employee and customer activities.
- Interviewed employees and suspects and drafted reports to assist law enforcement.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
- Utilized various hand and power tools to secure premises and increase protection.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Implemented and maintained loss prevention programs in close collaboration with store management.
Assistant Operations Sergeant
Army
Vicenza, Italy
05.2007 - 08.2018
- Coordinated operational plans, ensuring efficient resource allocation and mission readiness.
- Developed training programs for junior personnel, enhancing tactical skills and team cohesion.
- Implemented standard operating procedures, improving compliance and operational effectiveness.
- Analyzed logistical requirements, optimizing supply chain processes for mission success.
- Mentored team members on strategic planning and decision-making during operations.
- Facilitated after-action reviews, promoting lessons learned and continuous improvement initiatives.
- Trained new team members, fostering a positive learning environment for professional growth.
- Enhanced operational efficiency by streamlining processes and implementing new systems.
- Overhauled inventory management system for increased accuracy and reduced discrepancies.
- Participated in risk assessments, developing contingency plans to minimize potential disruptions during unforeseen events or emergencies.
- Managed daily operations, ensuring timely completion of tasks and adherence to guidelines.
- Assessed operational performance, identifying areas for improvement and recommending solutions.
- Trained and mentored personnel in combat operations and tactics.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
- Executed tactical operations with accuracy and control.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
- Planned and coordinated tactical movements of personnel and equipment.
- Communicated with command centers to develop and execute tactical plans.
- Devised and implemented battle plans to achieve tactical objectives.
- Conducted and oversaw interrogations, briefings and debriefings.
Education
GED - Collision Repair And Refinishing Technology
Monroe County Community Schools
Bloomington, INCommercial Driver License - CDL
Truck Driver Institute
Whiteland, IN12.2023
Collision Repair And Refinishing Technology - Collision Repair And Refinishing Technology
Lincoln College of Technology
Indianapolis, IN11.2019
Skills
- Video monitoring
- Physical security
- Incident reporting
- Access control
- Crime prevention
- Internal auditing
- Asset recovery
- Cybersecurity awareness
- Evidence collection
- Interviewing techniques
- Investigative techniques
- Video surveillance proficiency
- CCTV systems
- Surveillance
- Risk assessment
- Surveillance techniques
- Retail operations
- Loss prevention training
- Security checks
- Logs and reporting
- Interview tactics
- Asset protection strategies
- Security training
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Internal investigations
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- CCTV monitoring
- Professional ethics
- Safety protocols
- Task prioritization
- Incident documentation
- Self motivation
- Interpersonal skills
- Conflict resolution
- Goal setting
- Professionalism
- Interpersonal communication
- Theft prevention
- Strategic planning
- Staff training
- Time management abilities
- Continuous improvement
- Physical stamina
- Inventory management
- Adaptability
- Crisis management
- Data analysis
- Risk management
- Emergency response
- Professional demeanor
- Problem-solving aptitude
- Evidence preservation
- Inventory auditing
- Legal compliance
- Fraud detection
- Asset protection
- Shoplifter apprehension
- Customer monitoring
- Detail orientation
- Theft investigation
- Footage review
Timeline
Asset Protection Investigator
Walmart
02.2023 - Current
Assistant Operations Sergeant
Army
05.2007 - 08.2018
GED - Collision Repair And Refinishing Technology
Monroe County Community Schools
Commercial Driver License - CDL
Truck Driver Institute
Collision Repair And Refinishing Technology - Collision Repair And Refinishing Technology
Lincoln College of Technology