Jerin Mathew
Bangalore,Karnataka
Summary
Tenured HR professional specializing in HRIS, Talent Acquisition, and Employee Relations across diverse industries and global locations. Proficient in managing and optimizing HR processes using HRIS systems including Workday, Oracle Cloud, ICIMS, and Service Now; Oracle Cloud Certified. Demonstrated expertise in full-cycle recruitment, talent management, and employee engagement strategies, contributing to enhanced organizational effectiveness. Experienced in conducting internal and SOX audits, ensuring compliance with employment laws and regulations across multiple regions. Successfully managed data migration projects and developed SOPs to improve data integrity and streamline HR operations. Proven ability to resolve complex HR issues, conduct root cause analysis, and implement continuous improvement initiatives to enhance HR service delivery. Adept at creating detailed reports and utilizing data to drive informed decision-making and process optimization. Recognized with multiple awards for outstanding performance, including Customer Voice Awards, Global Value Award, and KUDOS Award for exceptional contributions and customer satisfaction. Skilled in vendor management, invoice processing, and ensuring timely payments to vendors, contributing effectively in cost saving. Experience in managing HR operations, ensuring smooth onboarding to exit of contingent workers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HRIS Analyst
UL Solutions
05.2022 - 06.2025
- Responsible for managing and maintaining HRIS data, supporting talent acquisition activities, ensuring compliance, and generating reports to facilitate data-driven decision-making.
- Administered and maintained HRIS data, ensuring accuracy and integrity across ICIMS, Oracle EBS, Reflektive, Oracle Cloud, and Service Now platforms for countries like US, UK and SEA.
- Resolved Service Now tickets daily, enhancing data accuracy and system reliability, while providing technical support to HR staff.
- Collaborated with the Talent Acquisition team, streamlining onboarding and employee conversion processes, contributing to a seamless employee experience.
- Played a crucial role in the data migration from Oracle EBS to Oracle Cloud, actively participating in relevant training and contributing to the successful transfer of data.
- Conducted monthly internal and SOX audits, ensuring compliance with regulatory standards and internal policies.
- Executed bulk uploads for data changes, including transfers, promotions, location changes, and CLSI updates, maintaining data consistency across the HR system.
- Generated and delivered HR reports, providing stakeholders with timely and accurate data for informed decision-making.
- Was part of testing system changes from Oracle EBS to Oracle HCM and new functionalities to ensure data integrity and also was part of the redwood testing phase for implementation of new features.
- Was part of system upgrades and enhancements, including planning, testing, and successful implementation.
- Generated reports from Oracle Cloud and Oracle EBS and conducted data analysis to identify trends and recommend improvements in HR processes.
- Successfully transitioned data from Oracle EBS to Oracle Cloud, contributing to a streamlined HRIS system and enhanced data accessibility.
- Maintained data accuracy through consistent monitoring and resolution of Service Now tickets.
- Achieved Oracle Cloud Certification, demonstrating expertise and proficiency in managing cloud-based HR systems.
HRIS Analyst
Pro Unlimited at Goldman Sachs
08.2019 - 04.2022
- Responsible for managing the HR operations of Contingent Workers from onboarding to exit, resolving HRIS issues, maintaining HR data integrity, and ensuring timely vendor invoice processing and payments.
- Managed HR operations for Contingent Workers (CW) utilizing HRWW, ICIMS, SRS Ticketing Tool, WAND, and Service Connect, Oracle EBS for countries like US, UK, China, Australia.
- Monitored and oversaw the full lifecycle of CW assignments, from onboarding to exit, ensuring compliance with company policies and procedures.
- Identified and resolved input errors in the HRIS database, maintaining data accuracy and integrity.
- Managed mass transaction requests in HRWW and WAND, streamlining processes for client managers.
- Monitored and resolved CW profile integrity issues across multiple application systems, collaborating with administrators, HR generalists, and the HRIS vendor.
- Served as a primary subject matter expert, providing comprehensive knowledge of HRIS CW profiles, internal platform functionality, and CW processes.
- Maintained Standard Operating Procedures (SOP) for all Contingent Worker profile Management processes, ensuring consistent and efficient operations.
- Generated vendor invoices and diligently tracked timely payments to vendors, ensuring proper financial management.
- Developed comprehensive Standard Operating Procedures (SOPs) for CW profile management, streamlining HR processes.
- Enhanced HR data integrity by proactively identifying and resolving discrepancies in contingent worker profiles, minimizing potential compliance risks.
Professional 1 Human Resources
DXC Technology (Xchanging A CSC Company)
01.2015 - 07.2019
- Responsible for managing HR operations, addressing HR-related issues, generating reports, facilitating training, conducting root cause analysis, and ensuring regulatory compliance.
- Administered HR operations and data for multiple locations, encompassing the UK, Australia, India, and SEA regions, providing comprehensive support.
- Served as the primary contact for HR-related inquiries, skillfully addressing concerns through calls and cases, utilizing Workday, Salesforce, SDM, and Service Now for efficient task execution.
- Allocated workload within the team, offering essential support and guidance to ensure seamless operations.
- Facilitated onboarding and training for new team members, imparting process knowledge and providing continuous support for their daily tasks.
- Generated daily production reports and maintained process-related trackers, uploading information to SharePoint for convenient accessibility.
- Participated in UAT testing for new tools implemented during a company merger, documenting process changes and securing validation from the manager.
- Transited to the Tier 2 team post-merger, focusing on efficiently handling transfer and PIC requests within Workday.
- Conducted root cause analysis (RCA) for Service Now cases, identifying underlying issues and implementing corrective actions.
- Managed the team's monthly scorecard and CSAT data, leveraging insights to drive performance improvements.
- Managed internal and external audits, maintaining compliance and ensuring adherence to regulatory standards.
- Effectively transitioned processes from Xchanging to CSC Company, ensuring complete data transfer within specified timeframes.
- Successfully oversaw process transition in Europe for one month, ensuring consistency and adherence to established procedures.
Acquisition Executive
Strategic Marketing Services Pvt. Ltd.
01.2014 - 11.2014
- Oversaw the full recruitment lifecycle, managed onboarding processes, maintained employee data, and sourced candidates for diverse roles, contributing to the overall growth and success of the organization.
- Managed full-cycle recruitment, encompassing sourcing, interviewing, extending offer letters, and facilitating the onboarding process.
- Coordinated with trainees, managing joining formalities and ensuring a smooth transition into the company.
- Prepared and issued offer letters and appointment letters, adhering to company policies and legal requirements.
- Updated employee data in web tools, ensuring accurate and current employee information.
- Sourced candidates utilizing diverse methods and platforms: internal databases, referrals, job boards (Monster, Career Builder), and professional networking sites (LinkedIn, Hirist, Bullhorn Reach).
- Recruited for both IT and non-IT functions, effectively catering to the diverse needs of the organization.
- Successfully managed end-to-end recruitment for multiple roles, ensuring the placement of qualified candidates in a timely manner.
- Expanded the candidate pool utilizing diverse sourcing methods, enhancing the quality and diversity of new hires.
HR Executive
C-Cubed Solution India Pvt. Ltd.
08.2012 - 12.2013
- Responsible for overseeing recruitment, onboarding, budgeting, facilities management, payroll coordination, offer generation, and employee data management, contributing to efficient HR operations and organizational effectiveness.
- Managed the recruitment process, overseeing induction and onboarding formalities for all new hires.
- Prepared the company's budget sheet based on HR requirements, ensuring alignment with financial objectives.
- Managed administrative and facilities requirements, maintaining smooth organizational operations.
- Tracked consultant and vendor invoices, maintaining meticulous records and ensuring timely payments within specified dates.
- Coordinated with relevant stakeholders to provide essential inputs for payroll processing, ensuring accurate and timely salary disbursement.
- Generated offers for new joiners, catering to both permanent and contract positions.
- Managed data for all India-based employees, safeguarding accuracy and confidentiality of employee information.
- Streamlined the onboarding process for new hires, facilitating a smoother transition into the company.
- Efficiently managed vendor invoices and payments, ensuring strong financial relationships and compliance with payment terms.
Education
B.com - undefined
Srinivasa IND College (Bangalore University)
06.2012
Skills
- Talent Management
- Employee Engagement
- HR Operations Management
- Compliance Management
- Process Optimization
- Communication
- Problem-solving
- Adaptability
- Teamwork
- Leadership
Certification
Oracle Cloud Certified
Accomplishments
- Awarded two Customer Voice Awards for highest Customer Satisfaction ratings.
- Received the Global Value Award for exceptional speed and efficiency in HR operations.
- Honored with a KUDOS Award from CSC for critical team support.
- Recognized for managing Employee Engagement activities for three consecutive years.
- Bestowed Spot Award for implementing the maximum number of Continuous Improvements in 2018.
Languages
English
Telugu
Kannada
Malayalam
Hindi
Tamil
Personal Information
- Title: HRIS Analyst
- Date of Birth: 16-04-1991
Hobbies and Interests
- Cricket
- Cycling
- Dance
- Reading
- Travel
Timeline
HRIS Analyst
UL Solutions
05.2022 - 06.2025
HRIS Analyst
Pro Unlimited at Goldman Sachs
08.2019 - 04.2022
Professional 1 Human Resources
DXC Technology (Xchanging A CSC Company)
01.2015 - 07.2019
Acquisition Executive
Strategic Marketing Services Pvt. Ltd.
01.2014 - 11.2014
HR Executive
C-Cubed Solution India Pvt. Ltd.
08.2012 - 12.2013
B.com - undefined
Srinivasa IND College (Bangalore University)