Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Publications
Projects
Disclaimer
Timeline
Generic
JERIT JOJO PALATTY

JERIT JOJO PALATTY

Ernakulam

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Customer Service Consultant

Telstra
08.2023 - Current
  • Working as a customer service consultant at Telstra since August 1, 2023.

Customer Service Consultant

[24]7.ai
10.2022 - 07.2023
  • Worked as a customer service consultant at [24]7.ai for Optus process, from 15 October 2022 to 31 July 2023

Education

MA - English and Comparative Literature

Pondicherry University
Puducherry
01.2019

BA - English Literature, Communication and Journalism-Triple main

Marian College
Kuttikkanam
01.2016

AISSCE -

Holy Grace Academy
Mala Thrissur
01.2013

AISSE -

Holy Grace Academy
Mala Thrissur
01.2011

Skills

  • Good communicative skills
  • Good presentation skills
  • Good team player and hard worker
  • Confident
  • Can converse confidently in English, Malayalam, Tamil, Hindi, and Arabic

References

  • H, Kalpana, Professor, Department of English, Pondicherry University, hkalp_eng@pondi.edu.in, hkalp@yahoo.com, Pondicherry University, Puducherry
  • Allen, George Podipara, Assistant Professor, Marian College, allen.george@mariancollege.org, Marian College, Kuttikkanam, Idukki

Extracurricular Activities

Participated in the 4th Bharatiya Chhatra Sansad (Indian Student Parliament) organized by MAEER’s MIT School of Government, Pune and Bharatiya Chhatra Sansad, Foundation from January 10th to 12th, 2014 Participated in the State Level Campus Leaders Camp ‘Unarvu-2014’ organized by National Service Scheme & Kerala State Youth Welfare Board (2014) Participated in ‘Darkroom’, a National Seminar on Photography, organized by the department of English, Marian College, Kuttikkanam (2014)

Publications

Participated in the International Conference on ‘Literature, Culture and Society in the Age of Post-Truth’ organized by Indian Association for commonwealth literature and language studies(IACLALS) and Department of English, Pondicherry University, Puducherry (2019)

Projects

Project Report submitted ‘ON THE JOB TRAINING’ at New Indian Express to Mahatma Gandhi University, Kottayam (2016) under the guidance of Alan George Podipara, Assistant Professor, Marian College, Kuttikkanam.

Disclaimer

I hereby declare that the above furnished details are true to the best of my knowledge and I bear the responsibility for the correctness of the above mentioned particulars. JERIT JOJO PALATTY

Timeline

Customer Service Consultant

Telstra
08.2023 - Current

Customer Service Consultant

[24]7.ai
10.2022 - 07.2023

MA - English and Comparative Literature

Pondicherry University

BA - English Literature, Communication and Journalism-Triple main

Marian College

AISSCE -

Holy Grace Academy

AISSE -

Holy Grace Academy
JERIT JOJO PALATTY