Jero David
Virtual Office Administrator
Trichy
Summary
Detail-oriented administrative professional with 14 years of experience supporting office operations. Skilled in managing administrative tasks, prioritizing workload, and ensuring smooth workflow. Strong organizational and communication skills with a proactive approach to problem-solving. Proficient in office software and systems, committed to delivering high-quality administrative support to contribute to the success of the organization.
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
2
2
Languages
Work History
Secretaries and Administrative Consultant
Highbrow Technology Inc
06.2025 - Current
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Developed innovative solutions for complex administrative challenges, increasing overall efficiency.
- Spearheaded the creation of comprehensive reports, resulting in informed decision-making by senior management.
- Assisted in monitoring and evaluating workflow processes to identify and recommend process improvements.
- Conducted thorough research and analysis for project development, leading to successful outcomes.
- Maintained accurate record-keeping systems, ensuring data integrity and easy retrieval when needed.
- Managed vendor relations effectively, negotiating favorable contracts that benefited the organization financially.
- Coordinated events and meetings, fostering strong professional relationships among colleagues and clients.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Virtual Administrative Cum Payroll Associate
8bll Contractors Limited
12.2022 - 06.2025
- Office Management: Overseeing day-to-day office operations, including managing correspondence, answering phones, and coordinating administrative tasks.
- Project Coordination: Assisting project managers with administrative tasks such as scheduling meetings, preparing documents, and maintaining project files.
- Document Control: Managing construction documents, including drawings, contracts, permits, and correspondence, and ensuring they are organized and up-to-date.
- Subcontractor Management: Coordinating with subcontractors to ensure timely submission of required documentation, such as insurance certificates and lien waivers, and tracking subcontractor progress.
- Procurement Support: Assisting with procurement activities such as obtaining quotes, issuing purchase orders, and tracking deliveries of materials and equipment.
- Human Resources Support: Assisting with HR tasks such as maintaining employee records, processing payroll, and coordinating employee training programs.
- Financial Administration: Supporting financial activities such as invoicing, accounts payable and receivable, budget tracking, and financial reporting.
- Filing and Record Keeping: Maintaining organized and accurate filing systems for construction documents, contracts, and administrative records.
- Ensured timely payments for employees through meticulous monitoring of deadlines and submission schedules.
- Reduced errors in payroll records by diligently reviewing and verifying employee information.
- Consistently met deadlines even under high-pressure situations, displaying exceptional time-management skills.
- Communicated effectively with employees at all levels regarding their pay-related inquiries or issues.
- Resolved payroll discrepancies promptly, addressing employee concerns efficiently and professionally.
- Enhanced accuracy in timekeeping records by training managers on proper procedures for submitting hours worked data.
- Maintained confidentiality of sensitive employee information, adhering to strict privacy guidelines.
- Prepared comprehensive payroll reports for management review, allowing informed decision-making regarding budgetary adjustments.
- Improved efficiency in record-keeping by transitioning paper-based systems to digital formats where appropriate.
- Contributed to the development of new payroll policies by providing insights from practical experience.
- Identified opportunities for process improvements within the payroll system, leading to increased operational efficiency.
- Streamlined payroll processing by implementing efficient data management and accurate calculations.
- Developed strong working relationships with colleagues across departments, fostering a positive work environment.
- Managed garnishments, deductions, and benefit withholdings accurately to maintain compliance with regulations.
- Collaborated with HR department to ensure seamless onboarding and offboarding processes for payroll purposes.
- Assisted with audit preparations, maintaining clear documentation of all payroll transactions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Resolved payroll discrepancies quickly and successfully.
- Maintained strict confidentiality of all payroll information and records.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Provided customer service to employees regarding payroll inquiries and issues.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Completed payroll accurately and timely to meet employee expectations.
- Generated reports to track employee time and attendance.
- Maintained confidentiality of employee records and payroll information.
- Audited timesheets and payroll records for accuracy.
- Tracked employee vacation, sick and personal time.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
Freelance Data Entry
Upwork.com
05.2020 - 11.2022
- Reviewing gathered data for accuracy and completeness to ensure it meets quality standards.
- Standardizing data entries according to predefined formats or templates to maintain consistency.
- Updating and maintaining databases by adding, modifying, or deleting records as necessary.
- Performing basic data analysis tasks such as sorting, filtering, and summarizing data to extract meaningful insights.
- Ensuring compliance with data privacy regulations and company policies when handling sensitive or confidential information.
- Conducting periodic audits of data entry processes and records to identify errors, inconsistencies, or areas for improvement.
Scheduling Manager
Malar Publications Pvt Limited
05.2015 - 05.2020
- Company Overview: (Hello FM)
- Managed scheduling of release orders according to client/agency time band and spot rotation requirements.
- Ensured audio quality of commercials before airing.
- Organized commercial logs based on client's needs to prevent billing disputes.
- Sent daily login reports to the sales team and revenue reports to the station's sales head twice in a week.
- Provided daily spending details of all network stations to the national sales head.
- Handled festival season ad drops by rescheduling missed ads to avoid revenue loss.
- Proficient in media software like Air Check, comparing channel GRPs and missed client seconds, and submitting reports to the South Head.
- Generated and submitted invoices, broadcasting certificates to the accounts department daily.
- Monitored programming property sponsor details for ROTN stations.
- Managed on-air deliverables for specific events.
- Acted as collection executive for Hello Network stations, informing agencies and clients about outstanding payments fortnightly and collecting payments as per credit terms.
- (Hello FM)
Media Executive
Omnicom Media Group
10.2011 - 05.2015
- Managed client operations for major companies including Renault India Private Ltd, Star Health Allied Insurance, Cholayil Private Ltd, TTK Healthcare Ltd, Venus Home Appliances, and Lotte India Corporation Ltd.
- Handled advertising campaigns based on predetermined rates, ensuring timely delivery of release orders to channel/publication sales personnel.
- Coordinated with sales personnel to assess campaign effectiveness and entered planning details into Mediaware.
- Monitored campaign performance daily using Adex Report, promptly addressing any discrepancies like spot drops or schedule changes.
- Communicated any changes in campaign plans or execution to relevant person and obtained necessary approvals.
- Coordinated advertisement materials between clients and vendors and maintained records of value-added services.
- Managed billing and telecast certificates, and possessed proficient knowledge of media software including Mediaware and Adex.
Education
Bachelor of Engineering - Computer Science
Anna University
06-2010
Skills
Administrative coordination
Payroll processing expertise
Timesheet management and tracking
Employee data management
Handling salary adjustments
bonuses
Expense deductions
Payslip and tax document generation
Confidentiality and attention to detail
Calendar and meeting scheduling
Document preparation and data entry
Vendor and supplier communication
Filing and record-keeping systems
Email and correspondence management
Professional verbal and written communication
Multi-tasking and time management
Office administration
Calendar management
Travel arrangements
Proofreading
Expense reporting
Microsoft Excel
Computer skills
Problem-solving
Time management
Office management
Data entry
Microsoft Word
File organization
Verbal communication
Document management
Invoice processing
Documentation and control
Team collaboration
Computer proficiency
Mail handling
Excel spreadsheets
Documentation and reporting
Professional communication
Documentation and recordkeeping
Letter preparation
Appointment scheduling
Microsoft outlook
Administrative support
Microsoft Office Suite
Bookkeeping
Task prioritization
Microsoft PowerPoint
Scheduling
Spreadsheet management
Scheduling and calendar management
Account reconciliation
Advanced MS office suite
Clerical support
Accurate recordkeeping
Interests
Music
Gardening
Reading
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Personal Information
- Date of Birth: 05/19/89
- Gender: Female
- Nationality: India
- Marital Status: Married
- Religion: Christian
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Secretaries and Administrative Consultant
Highbrow Technology Inc
06.2025 - Current
Virtual Administrative Cum Payroll Associate
8bll Contractors Limited
12.2022 - 06.2025
Freelance Data Entry
Upwork.com
05.2020 - 11.2022
Scheduling Manager
Malar Publications Pvt Limited
05.2015 - 05.2020
Media Executive
Omnicom Media Group
10.2011 - 05.2015
Bachelor of Engineering - Computer Science
Anna University