Summary
Overview
Work History
Education
Skills
Affiliations
CAREER CONTOUR
Timeline
Generic

Jerome William J

Pune

Summary

Organized and results-oriented individual with over five years of experience in analysis, reconciliation, e-commerce, and investigations in investment banking, enhancing operational efficiency by streamlining reconciliation processes and fostering team collaboration. Excelled in problem-solving and communication, significantly improving risk management and compliance. Spearheaded project migrations and training, demonstrating exceptional attention to detail and teamwork.

Overview

5
5
years of professional experience

Work History

Reconciliation Analyst

Citicorp Services India Private Limited
01.2022 - Current
  • Monitor and assess risks associated with reconciliation and proofing processes, implement controls to mitigate risks, and escalate issues to ensure adherence to risk management policies and procedures.
  • Collaborate with various departments, including operations, finance, and technology teams, to ensure seamless integration of reconciliation processes with broader business operations.
  • Maintain detailed documentation of reconciliation procedures, workflows, and findings to ensure transparency, auditability, and compliance with internal policies and regulatory standards.
  • Identify opportunities to streamline reconciliation processes, enhance automation, and implement best practices to improve efficiency and accuracy.
  • Worked on projects related to migration and new category code inclusion into TLM, and provided training and support to new joiners in the team.
  • I have always been a team player and provided support during COB situations.

Key Responsibilities:

• Reporting and Oversight: Took ownership of reporting to senior management in weekly meetings, discussing day-to-day control exceptions, methodologies, and operational challenges.

• Policy & Procedure Review: Regularly reviewed SOPs to ensure compliance with company standards, and made necessary adjustments based on process revisions.

• Escalation and Risk Management: Adhered to escalation protocols for critical issues, ensuring timely resolutions without process deviations. Escalated major reconciliation issues to senior management, as needed.

• Audit Support: Assisted external and internal auditors by providing the necessary samples for validation during audits.

Catalog Associate

Amazon development center Chennai
08.2020 - 01.2022
  • Manage end-to-end product catalog creation and maintenance for new market place set up in amazon website
  • Create detailed product listings, including titles, descriptions, images, and specifications, ensuring accuracy and compliance with brand guidelines
  • Conduct regular audits and updates to optimize product content for searchability, discoverability, and conversion
  • Collaborate with merchandising, marketing, and operations teams to coordinate product launches, promotions, and campaigns
  • Utilize e-commerce platforms and content management systems (CMS) to upload, organize, and manage product information
  • Reached out to vendors and onboard new products on catalog management tool within the deadline window

Education

Bachelor - Accounting and Taxation

Bishop Heber College of Arts and Science
Trichy, Tamil Nadu, India
01.2019

Skills

  • Attention to Detail
  • Problem-solving
  • Time management
  • Communication Skills
  • Creativity
  • Collaboration/Teamwork
  • Root-cause analysis
  • Knowledge sharing
  • Risk & Control
  • Financial & Data Analysis

Affiliations

  • Received Silver award for working on new migration onboarding to TLM (AxisBank). collaborating with tech/operations testing in UAT and deployed in production successfully.
  • Received Teamplayer award in 2023 for supporting chennai team activity without any impart for the business during natural emergency situation.
  • Received Gold award for taking initiative in conducting knowledge share session with the team. Which helped the entire team to know on the different process and work flow.

CAREER CONTOUR

Amazon Development Centre

Catalog Associate - Aug 2020 - Jan 2022 (Chennai)

Citi Corp Services India private Ltd 

Operations Analyst (C04) - Jan 2022 - Jun 2023 (Chennai)

Senior Operations Analyst (C05) - Jun 2023 - Present (Pune)

Timeline

Reconciliation Analyst

Citicorp Services India Private Limited
01.2022 - Current

Catalog Associate

Amazon development center Chennai
08.2020 - 01.2022

Bachelor - Accounting and Taxation

Bishop Heber College of Arts and Science
Jerome William J