Organized and results-oriented individual with over five years of experience in analysis, reconciliation, e-commerce, and investigations in investment banking, enhancing operational efficiency by streamlining reconciliation processes and fostering team collaboration. Excelled in problem-solving and communication, significantly improving risk management and compliance. Spearheaded project migrations and training, demonstrating exceptional attention to detail and teamwork.
Key Responsibilities:
• Reporting and Oversight: Took ownership of reporting to senior management in weekly meetings, discussing day-to-day control exceptions, methodologies, and operational challenges.
• Policy & Procedure Review: Regularly reviewed SOPs to ensure compliance with company standards, and made necessary adjustments based on process revisions.
• Escalation and Risk Management: Adhered to escalation protocols for critical issues, ensuring timely resolutions without process deviations. Escalated major reconciliation issues to senior management, as needed.
• Audit Support: Assisted external and internal auditors by providing the necessary samples for validation during audits.
Amazon Development Centre
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Citi Corp Services India private Ltd
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