
Dynamic General Manager with proven success at Flynn Group, enhancing customer satisfaction and driving sales growth. Expert in operations management and team leadership, overseeing a high-volume restaurant generating over $4 million in sales. Skilled in P&L management and employee development, fostering a culture of excellence and efficiency.
Managed all aspects of restaurant operations to enhance customer experience and satisfaction.
Oversaw operations of both low-volume restaurant generating 1.4 million in sales and highest-volume restaurant in the state exceeding 4 million in sales.
Developed and managed employee schedules for 85 staff members and 3 assistant managers to enhance operational efficiency.
Coordinated and executed all ordering activities for food, beer, liquor, and restaurant supplies to maintain inventory levels.
Developed and managed annual budget for store operations.
Enforced adherence to safety specifications and cleanliness guidelines.
Directed comprehensive maintenance operations for restaurant facilities.
Indiana Market General Manager of the year 2019 & 2023.
7 consecutive Applebee’s assessment scores of over 900.
Serve Safe Certified