Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jerren Kelly

Muncie

Summary

Skilled in overseeing production and operating teams, with background in managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving. Implemented improvements that resulted in increased productivity and reduced downtime across previous roles. Overall I believe I would be great for this company and I love forward to furthering this conversation of employment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Manager

AutoZone
Nashville
01.2021 - 01.2023
  • Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Coordinated shift workers for inventory receiving, auditing and restocking.

• Handled batteries and other car needs.

• Registered money in and out of building, upon pick ups.

Shift Leader

Walgreens
Nashville
01.2019 - 01.2021
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Managed inventory.

Customer Service Manager

Champs Sporting Goods
Nashville
01.2017 - 01.2019
  • Provided resolution of unusual billing by conducting research, reviewing findings and making recommendations.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Rolled out operational improvements and solutions to deliver top-notch customer service.

• Configured schedules for employees.

• Handled any money during opening & closing shifts, along with currency pickups weekly.

Education

Associate of Science - Exercise Science

University of Southern Indiana
Evansville, IN
05-2014

Skills

  • Sales analysis
  • Cash management
  • Inventory management
  • Document management
  • Customer service
  • Problem resolution

Languages

Spanish
Professional

Certification

  • NASM PT certification

Timeline

Shift Manager

AutoZone
01.2021 - 01.2023

Shift Leader

Walgreens
01.2019 - 01.2021

Customer Service Manager

Champs Sporting Goods
01.2017 - 01.2019

Associate of Science - Exercise Science

University of Southern Indiana
Jerren Kelly