JERRIN K SAJAN
Thrissur
Summary
Administration professional with over five years of experience in managing functions for large commercial organizations. Expertise in office management, accounting, invoicing, and vendor negotiations. Achievements include delivering exceptional customer service and enhancing team collaboration. Proficient in multitasking and prioritizing to improve business operations.
Overview
7
7
years of professional experience
Work History
Administrative Manager
Chemmanur Gold palace international ltd
Thrissur
12.2019 - Current
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Prepare regular reports on expenses and office budgets
- Maintain and update company databases
- Organize a filing system for important and confidential company docs.
- Answer queries by employees and clients
- Distribute and store correspondence (e.g. letters, emails and packages)
- Prepare reports and presentations with statistical data, as assigned
- Schedule in-house and external events
- Supported staff through in-service training, providing mentorship and additional resources.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
Restaurant Manager
New High Range Family Restaurant
Saket Delhi
02.2018 - 09.2019
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Executed opening, closing, and shift change procedures to ensure operational efficiency.
- Coached staff on performance improvement strategies and enhanced customer relationships.
- Recruited, trained, and evaluated personnel to maintain high service quality.
- Resolved customer complaints quickly, ensuring exceptional service experiences.
- Managed inventory levels through regular stock checks and timely supply orders.
- Developed new menu items based on customer feedback and market trends.
- Implemented POS systems to streamline operations and improve transaction efficiency.
Education
BBA -
01.2016
PLUS TWO -
03.2013
SSLC -
03.2011
Skills
- Organizational Skills
- Communication Skills
- Critical Thinking
- Time Management
- Multitasking
- Ms office
- Tally ERP
- Vendor negotiations
- Office coordination
- Travel arrangements
- Excel
- Policy development
- Vendor management
- Meeting coordination
- Event planning
- Staff training
- Customer service
- Team leadership
- Office administration
- Office management
- Staff supervision
References
- Mr. Bright Mon Joseph, Owner, New High Range Family Restaurant, +447436573075, brightjoseph83@gmail.com
- Mr. Varun K, HR Manager, Chemmanur International Group, 9605 08 1916, varun@chemmanur International.com
Affiliations
*Coordinated the Sun Burn event, 2025, at Thrissur
*Founder and director of Helo Boche Telemarketing PVT LTD
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Tamil
Elementary (A2)
A2
Hindi
Upper Intermediate (B2)
B2
Timeline
Administrative Manager - Chemmanur Gold palace international ltd
12.2019 - Current
Restaurant Manager - New High Range Family Restaurant
02.2018 - 09.2019
Barathiar University - BBA,
Board of Higher Secondary Examination - PLUS TWO,
Kerala State Board - SSLC,
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