Jerry Barnhouse
Marion
Summary
Hardworking and enthusiastic person trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
24
24
years of professional experience
Work History
Crew Member
Arby's Restaurant
05.2023 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Porter, Dish Washer
Creative Dining
01.2017 - 03.2022
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
- Increased workplace safety by immediately reporting potential hazards.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Manager
Arby's Restaurant
08.2011 - 01.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Crew Team Member
Arby's Restaurant
07.2008 - 02.2011
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Crew Member
Arby's Restaurant
02.2000 - 04.2007
- Worked front counter, drive-thru and other areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Mississinewa High School
Gas City, IN06.1998
No Degree - Graphic Communications
Ivy Tech
Marion, IN03.1998
Skills
- Customer Service
- Beverage Preparation
- Menu Memorization
- Food Preparation
- Drive-Thru Operations
- Safe Food Handling
- Inventory Restocking
- Health Code Compliance
- Customer Engagement
- Equipment Maintenance
- Verbal and Written Communication
- Time Management
- Order Accuracy
- Stress Management
- Fast Paced Environment
- Professionalism and Courtesy
- Heavy Lifting
- Waste Disposal
Timeline
Crew Member
Arby's Restaurant
05.2023 - Current
Porter, Dish Washer
Creative Dining
01.2017 - 03.2022
Manager
Arby's Restaurant
08.2011 - 01.2017
Crew Team Member
Arby's Restaurant
07.2008 - 02.2011
Crew Member
Arby's Restaurant
02.2000 - 04.2007
High School Diploma -
Mississinewa High School
No Degree - Graphic Communications
Ivy Tech
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