Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jerry Joy

Bangalore

Summary

Accomplished Senior Engineering Manager with a proven track record at Unisys, driving cross-functional team success and innovation. Expert in decision-making and mentoring, enhancing project outcomes by 30%. Skilled in stakeholder management and process improvement, fostering a culture of continuous growth and adaptability. Passionate about technical leadership and client relations.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Engineering Manager

Unisys
10.2008 - Current
  • Collaborated with cross-functional teams to streamline engineering processes and improve project outcomes.
  • Assisted in developing project plans, ensuring alignment with organizational goals and timelines.
  • Supported the implementation of engineering best practices to enhance operational efficiency.
  • Participated in design reviews, providing feedback to optimize product development workflows.
  • Conducted research on emerging technologies to inform strategic decision-making within engineering projects.
  • Provided training and mentorship to junior engineers, fostering skill development and knowledge sharing.
  • Analyzed project performance data to identify areas for improvement and drive continuous enhancement initiatives.
  • Established performance metrics for monitoring team progress towards key objectives, driving accountability and transparency among team members.
  • Championed the adoption of agile methodologies within the engineering team, enabling faster and more flexible responses to evolving project demands.
  • Developed a culture of continuous improvement within the engineering team, encouraging innovation and creative problemsolving.
  • Mentored junior engineers to develop their skills, providing guidance on best practices and industry standards.
  • Managed budgets and resource allocation for engineering projects, ensuring optimal utilization of company assets.
  • Fostered positive and performance-oriented environment by implementing successful reward systems.

Application Analyst

Wipro Technologies
08.2005 - 10.2008
  • Analyzed application performance to identify and resolve issues, enhancing system reliability.
  • Collaborated with cross-functional teams to implement software solutions that improved operational efficiency.
  • Developed and maintained documentation for application processes, ensuring consistency and compliance standards.
  • Led training sessions for end-users, increasing proficiency in software tools and reducing support requests.

Technical Support Engineer

Wipro Spectramind
10.2004 - 03.2005
  • Diagnosed and resolved complex technical issues for diverse customer environments.
  • Provided comprehensive product support through troubleshooting and customer training sessions.
  • Collaborated with cross-functional teams to enhance software performance and user satisfaction.
  • Developed and maintained technical documentation for internal knowledge base and end-user resources.

Dawn Pharmaceuticals Inc.

Dawn Pharmaceuticals
08.2003 - 10.2004
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Master of Computer Applications -

SMU
Manipal, India

Bachelor of Computer Applications -

IGNOU
New Delhi, India

Skills

  • Decision-making skills
  • Training and mentoring
  • Team building
  • Customer focus
  • Stakeholder management
  • Cross-functional team management
  • Innovation management
  • Technical leadership
  • Coaching and mentoring
  • Personnel management
  • Budgeting & estimating
  • Organizational skills
  • Planning and scheduling
  • Adaptability and flexibility
  • Client relations
  • Goal setting
  • Continuous improvement
  • Adaptability
  • Process improvement
  • Forward-thinking mindset
  • Mentoring and coaching

Accomplishments

  • Earned "[Award Name]" Award for [Reason].
  • Awarded "[Name]" Award for [Reason].

Certification

o TOGAF 9 Certified

o AWS Certified Solutions Architect – Associate (up to 11-Aug-2021)

o ITIL Intermediate Certificate - Service Strategy

o ITIL Foundation Certified

o CSM – Certified Scrum Master (up to 12-Jul-2021)

Timeline

Senior Engineering Manager

Unisys
10.2008 - Current

Application Analyst

Wipro Technologies
08.2005 - 10.2008

Technical Support Engineer

Wipro Spectramind
10.2004 - 03.2005

Dawn Pharmaceuticals Inc.

Dawn Pharmaceuticals
08.2003 - 10.2004

Master of Computer Applications -

SMU

Bachelor of Computer Applications -

IGNOU

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Jerry Joy