Summary
Overview
Work History
Education
Skills
Personal Information
Languages Proficiency
Certifications And Additional Responsibilities
Timeline
Generic
JERUSHA NELSON

JERUSHA NELSON

Hyderabad

Summary

Passionate and experienced Pre-Primary and Elementary educator with 12+ years in student-centered, inquiry-based education. Skilled in curriculum planning (AERO, IB PYP), differentiated instruction, early childhood development, and assessment tools. Dedicated to fostering curiosity, confidence, and independent learning in young minds.

Overview

20
20
years of professional experience

Work History

Elementary Teacher - Grades 1 - 5

NEW YORK ACADEMY
Hyderabad
08.2020 - 05.2025
  • Company Overview: A Progressive American International School - HYDERABAD, INDIA
  • Delivered engaging instruction aligned with AERO standards and the IB PYP framework, while fostering a positive classroom culture and collaborative learning environment.
  • Guided students effectively across virtual, hybrid, and in-person learning models, ensuring continuity and adaptability.
  • Successfully implemented Words Their Way to support student growth in spelling and phonics.
  • Differentiated instruction and materials based on diagnostic assessments in reading, writing, and mathematics.
  • Conducted comprehensive assessments for new student enrollments using Star 360 and the Developmental Reading Assessment (DRA).
  • Led academic induction sessions for new students and monitored their progress through regular check-ins and support.
  • Utilizing these tools to evaluate students' abilities in math, reading, comprehension, and writing skills.
  • Contributed as a member of the WASC Accreditation Committee, resulting in a 6-year accreditation.
  • Collaborated with RSP teachers and leadership to support IEPs, offering instructional input and ensuring effective implementation of accommodations.
  • A Progressive American International School - HYDERABAD, INDIA

Preschool Teacher (ages 6 - 24 months)

NEW YORK ACADEMY
Hyderabad
08.2019 - 05.2023
  • Company Overview: A Progressive American International School - HYDERABAD, INDIA
  • Designed and implemented age-appropriate lesson plans to promote cognitive, social, and emotional development.
  • Created a nurturing and safe learning environment, fostering positive behavior and engagement.
  • Collaborated with parents to monitor progress and address developmental needs.
  • Assessed children's growth through observations and informal assessments.
  • Supported differentiated learning approaches for children with specific developmental needs.
  • Maintained classroom materials and organized educational activities to enhance learning experiences.
  • Promoted health, safety, and hygiene practices within the classroom.
  • A Progressive American International School - HYDERABAD, INDIA

Parents Relations Advisor

NEW YORK ACADEMY
Hyderabad
01.2021 - 01.2022
  • Company Overview: A Progressive American International School - HYDERABAD, INDIA
  • Acted as the key liaison between the school and parents, building strong relationships through clear, compassionate communication.
  • Supported parents with guidance on student academic progress, behavioral concerns, and learning strategies.
  • Coordinated and led parent meetings to align educational goals and expectations.
  • Streamlined internal and external communication systems to enhance school-wide collaboration.
  • Organized staff training sessions and contributed to a positive, supportive school environment.
  • A Progressive American International School - HYDERABAD, INDIA

Customer Service Executive

HSBC BANK PVT LTD
Hyderabad
03.2015 - 07.2018
  • Assisting esteemed UK HSBC personal banking clientele by addressing their inquiries and requests regarding their bank accounts over the phone.
  • Adhere to established protocols to ensure the utmost satisfaction of our valued customers.
  • Ensure a seamless and efficient interaction by upholding key performance indicators such as Average Handling Time, Customer Facing Time, Schedule Adherence, Customer Satisfaction, First Call Resolution, and First Point of Contact.

Client Technical Support Associate

DELL INTERNATIONAL SERVICES INDIA PVT LTD
Hyderabad
03.2011 - 08.2012
  • Engage in meaningful communication with customers to effortlessly address their inquiries, concerns, and requests pertaining to our exceptional range of products and services.
  • Utilize available resources to diligently gather relevant information.
  • Adhere to established protocols and procedures to ensure seamless interactions.
  • Swiftly identify and escalate critical issues based on specific client guidelines.
  • Streamline the resolution process by redirecting complex problems to the appropriate channels.
  • Meticulously process and document call transactions using specialized software on a computer.
  • Offer expert guidance to customers, ensuring the correct installation of our products.

French Lecturer

Dr. NARAYANA DEGREE COLLEGE OF HOTEL MANAGEMENT AND CATERING
Hyderabad
08.2006 - 03.2010
  • Taught and facilitated classes, assessments, and engaging exercises to enhance proficiency in language and communication.
  • Organized study sessions combining interactive activities and illustrative examples to polish language skills.

Knowledge Associate

INFINITE BPO
Hyderabad
09.2008 - 11.2009
  • Translated French websites and evaluated their reception based on the audience perspective.
  • Managed and organized company knowledge assets, ensuring easy access and accuracy of information.
  • Conducted research and analysis to support business decision-making and strategic initiatives.

French Teacher

ST. MICHAEL SCHOOL
Hyderabad
08.2005 - 08.2006
  • Assumed the responsibility of imparting proper guidance to students in their pursuit of French language mastery at their respective grade levels.
  • Tasked with teaching the different tiers of the French language, including French tier I, French tier II, French tier III, and French tier IV.
  • Additionally, responsible for fostering student motivation, academic excellence, cultural understanding, and societal proficiency.
  • Creating a comprehensive French language syllabus and curriculum for the entire academic year.

Education

PG Diploma - Special Education(ADHD, Autism and Learning Disabilities), Counselling and Teaching

05.2025

Master's in Arts - English

Certificate - Early Years Education

Notre Dame de Namur University
California, USA

Bachelor's in Science - Biotechnology

MNR Degree College
Hyderabad, India

Higher Secondary School -

Indian Public School
Kuwait

Secondary School -

Indian Public School
Kuwait

Skills

  • MS Office Suite
  • Communication Skills
  • Lesson Planning
  • Classroom Management
  • Google Classroom

Personal Information

  • Date of Birth: 03/23/84
  • Nationality: Indian
  • Marital Status: Married

Languages Proficiency

  • English
  • Hindi
  • Telugu

Certifications And Additional Responsibilities

  • Internal Complaints Committee(ICC) member for Legal Compliance and Workspace Safety.
  • POSH(Prevention of Sexual Harassment)
  • POSCO (Protection of Children from Sexual Offenses Act)
  • CPR and First Aid Certified
  • WIAT(Wechsler Individual Achievement Test)
  • DELF 1 from Alliance Francaise

Timeline

Parents Relations Advisor

NEW YORK ACADEMY
01.2021 - 01.2022

Elementary Teacher - Grades 1 - 5

NEW YORK ACADEMY
08.2020 - 05.2025

Preschool Teacher (ages 6 - 24 months)

NEW YORK ACADEMY
08.2019 - 05.2023

Customer Service Executive

HSBC BANK PVT LTD
03.2015 - 07.2018

Client Technical Support Associate

DELL INTERNATIONAL SERVICES INDIA PVT LTD
03.2011 - 08.2012

Knowledge Associate

INFINITE BPO
09.2008 - 11.2009

French Lecturer

Dr. NARAYANA DEGREE COLLEGE OF HOTEL MANAGEMENT AND CATERING
08.2006 - 03.2010

French Teacher

ST. MICHAEL SCHOOL
08.2005 - 08.2006

PG Diploma - Special Education(ADHD, Autism and Learning Disabilities), Counselling and Teaching

Master's in Arts - English

Certificate - Early Years Education

Notre Dame de Namur University

Bachelor's in Science - Biotechnology

MNR Degree College

Higher Secondary School -

Indian Public School

Secondary School -

Indian Public School

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JERUSHA NELSON