Jerymon K V

• Increased profit by streamlining operations.
• Analyzed and reported on key performance metrics to senior management.
• Monitored daily cash discrepancies, inventory shrinkage
• Mitigated business risks by working closely with staff members and assessing performance.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Trained and guided team members to maintain high productivity and performance metrics.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Trained new employees on proper protocols and customer service standards.
• Reported issues to higher management with great detail.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.
• Reduced operational risks while organizing data to forecast performance trends.

• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Managed inventory control, cash control, and store opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.

All operational function management of all the stores in Bihar and Jharkhand

New expansion planning and execution

Identify the operational challenges for long term business progress.

Coordinate with Store team and other functions to achieve desired organizational results.

Thorough in Process knowledge and Store Operation Ensuring daily, weekly, monthly and yearly stores sales targets are met

Internal Interaction with, Store Operations, marketing, HR, and Store Planning .

Annual Revenue Handling Maintain In-stocks availability at store level To drive achievement of sales, margins , Reduce shrinkage .

Plan, implement & analyze promotions to improve sales Process Improvement in Mystery Audit, Fire Safety, Cashier Efficiency

• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Managed inventory control, cash control, and store opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.

• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
• Communicated with managers of other departments to maintain transparency.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Started as sales associate Debenhams and grown up to Area manager in Payless in 6 years of retail life in Alshaya

• Developed sales strategy based on research of consumer buying trends and market conditions.
• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Brought in exceptional candidates to boost team productivity and operational efficiency.
• Directed workforce planning, customer retention and customer service management for multiple locations.
• Increased overall sales by capitalizing on NSO at potential locations
• Drove revenues and team morale by developing and deploying sales contests.