Technical Information Architect / Senior Technical Writer
Bangalore,Karnataka
Summary
Mastering craftsmanship of technical research and comprehensive writing with 8 years preparing concise and accurate technical
documents. Seeking Technical Publications lead roles to respond
new challenges in matrix organization of time and market driven
priorities.
Expertise
Crafting stories on techno-functional attributes, adept at distribution and adaptation to audiences.
Mastering the art of information gathering-Extensive interviews with SMEs and Product Owners.
Convert abstract technicalities into simpler content, latest
technologies and logical application on the product feature
development and enhancements.
Deliverables: Configuration Guides, Installation guides, Release
Notes, User Guides, Runbook, Walkme and API documentation.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
7
7
Certifications
Work History
Senior Technical Writer
BedRock Systems
Bangalore
09.2021 - Current
Manage, create and publish end-to-end documentation for the Product that delivers a trusted computing base from edge to cloud. Formally secured Computing where safety and security is formally proven.
Senior Technical Writer
Q2
Bangalore
03.2020 - 08.2021
Lead FinTech product documentation for new and enhancements of features built on Salesforce.
Integration of AWS Orchestration services on Q2.
FinTech Products built on Salesforce Platform.
Integration of third party services on Salesforce
platform to build embedded banking solution
package.
Senior Technical Writer
Aruba Networks
Bangalore
04.2019 - 03.2020
Products-
ArubaOS and Aruba Central platform: end-to-end technical documentation on the following courses:
Switch Enablement
Border Gateway protocol
Technical Writer
Contracts: Philips Healthcare, American India Foundation, Microsoft Azure, Yahoo, Intel
Bangalore, Karnataka
12.2014 - 03.2019
Philips Healthcare-Transition of procedural
technical documents to Magnetic Resonance
Business Unit.
Help Guides, user manuals and release notes on
Business Intelligence and Analytics tool for
Magnetic Resonance Business Unit.
Knowledge base for Microsoft Azure-
Documentation for Azure Subscription and
Management Support (ASMS) and Account
Portal Education system- User guides and help
manuals.
Application Engineering-Intel Architecture Group-
Digital Technical marketing for Ultrabook release
with launch of Windows 8.
Intel Architecture-Client Application
Engineering Graphics documentation, on varied replication
issues.
Mystery Shopper program for Ultrabook Release
and Launch of Windows 8 Operating System.
Requirement Change Request- Sole Proprietor
project at Intel for customer requirement change
request to reduce showstopper specifications for
Launch of Ultrabook with i3 and i5 Processor.
Lead RSP online sales channel Partner program
and Mystery Shopper program on Ultrabook
review and Net Promoter Scale management.
Client NSDL, Syndicate Bank -Aadhar Enabled
User services -Project to connect Rural Sector
using Aadhar Identity in Banking Transactions.
Application for agent and admin portal.
Designed absolute workflow and user guide for
banking.
Education
Master of Technology - Engineering Management
SJCE
Mysore, India
06.2011 - 06.2023
Bachelor of Engineering - Computer Science
Visveswaraya Technological University
Gadag
06.2006 - 06.2010
Skills
Technical Product Documentation
undefined
Certification
Business and technical Writing Immersion
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Senior Technical Writer
BedRock Systems
09.2021 - Current
Senior Technical Writer
Q2
03.2020 - 08.2021
Senior Technical Writer
Aruba Networks
04.2019 - 03.2020
Technical Writer
Contracts: Philips Healthcare, American India Foundation, Microsoft Azure, Yahoo, Intel
12.2014 - 03.2019
Master of Technology - Engineering Management
SJCE
06.2011 - 06.2023
Bachelor of Engineering - Computer Science
Visveswaraya Technological University
06.2006 - 06.2010
Similar Profiles
Vibhash Kumar SinghVibhash Kumar Singh
Sr. Software Development Engineer at BedRock SystemsSr. Software Development Engineer at BedRock Systems