Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Jeshta Huilgol

Jeshta Huilgol

Technical Information Architect / Senior Technical Writer
Bangalore,Karnataka

Summary

Mastering craftsmanship of technical research and comprehensive writing with 8 years preparing concise and accurate technical
documents. Seeking Technical Publications lead roles to respond
new challenges in matrix organization of time and market driven
priorities.

Expertise

  • Crafting stories on techno-functional attributes, adept at distribution and adaptation to audiences.
  • Mastering the art of information gathering-Extensive interviews with SMEs and Product Owners.
  • Convert abstract technicalities into simpler content, latest
    technologies and logical application on the product feature
    development and enhancements.
  • Deliverables: Configuration Guides, Installation guides, Release
    Notes, User Guides, Runbook, Walkme and API documentation.

Overview

8
8
years of professional experience
8
8
years of post-secondary education
7
7
Certifications

Work History

Senior Technical Writer

BedRock Systems
Bangalore
09.2021 - Current

Manage, create and publish end-to-end documentation for the Product that delivers a trusted computing base from edge to cloud. Formally secured Computing where safety and security is formally proven.

Senior Technical Writer

Q2
Bangalore
03.2020 - 08.2021
  • Lead FinTech product documentation for new and enhancements of features built on Salesforce.
  • Integration of AWS Orchestration services on Q2.
  • FinTech Products built on Salesforce Platform.
  • Integration of third party services on Salesforce
    platform to build embedded banking solution
    package.

Senior Technical Writer

Aruba Networks
Bangalore
04.2019 - 03.2020

Products-

ArubaOS and Aruba Central platform: end-to-end technical documentation on the following courses:

  • Switch Enablement
  • Border Gateway protocol

Technical Writer

Contracts: Philips Healthcare, American India Foundation, Microsoft Azure, Yahoo, Intel
Bangalore, Karnataka
12.2014 - 03.2019
  • Philips Healthcare-Transition of procedural
    technical documents to Magnetic Resonance
    Business Unit.
  • Help Guides, user manuals and release notes on
    Business Intelligence and Analytics tool for
    Magnetic Resonance Business Unit.
  • Knowledge base for Microsoft Azure-
    Documentation for Azure Subscription and
    Management Support (ASMS) and Account
    Portal Education system- User guides and help
    manuals.
  • Application Engineering-Intel Architecture Group-
    Digital Technical marketing for Ultrabook release
    with launch of Windows 8.
  • Intel Architecture-Client Application
    Engineering Graphics documentation, on varied replication
    issues.
  • Mystery Shopper program for Ultrabook Release
    and Launch of Windows 8 Operating System.
  • Requirement Change Request- Sole Proprietor
    project at Intel for customer requirement change
    request to reduce showstopper specifications for
    Launch of Ultrabook with i3 and i5 Processor.
  • Lead RSP online sales channel Partner program
    and Mystery Shopper program on Ultrabook
    review and Net Promoter Scale management.
  • Client NSDL, Syndicate Bank -Aadhar Enabled
    User services -Project to connect Rural Sector
    using Aadhar Identity in Banking Transactions.
  • Application for agent and admin portal.
    Designed absolute workflow and user guide for
    banking.

Education

Master of Technology - Engineering Management

SJCE
Mysore, India
06.2011 - 06.2023

Bachelor of Engineering - Computer Science

Visveswaraya Technological University
Gadag
06.2006 - 06.2010

Skills

Technical Product Documentation

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Certification

Business and technical Writing Immersion

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Technical Writer

BedRock Systems
09.2021 - Current

Senior Technical Writer

Q2
03.2020 - 08.2021

Senior Technical Writer

Aruba Networks
04.2019 - 03.2020

Technical Writer

Contracts: Philips Healthcare, American India Foundation, Microsoft Azure, Yahoo, Intel
12.2014 - 03.2019

Master of Technology - Engineering Management

SJCE
06.2011 - 06.2023

Bachelor of Engineering - Computer Science

Visveswaraya Technological University
06.2006 - 06.2010

Business and technical Writing Immersion

Machine Learning and A-Z hands on Python-R and Data Science

The Art of API Documentation

Learn API Technical Writing: JSON and XML for writers

Learn API technical Writing 2: REST for Writers

Deep Learning- Artificial Neural Networks

Salesforce certified sharing and visibility designer course

Jeshta HuilgolTechnical Information Architect / Senior Technical Writer