Jessica Reinking
Indianapolis
Summary
Professional with experience in customer service and operational management, demonstrating strong communication skills and the ability to build effective relationships with clients and colleagues. Managed cash transactions and inventory, ensuring accuracy and efficiency in daily operations. Developed customized service plans based on client needs, enhancing satisfaction through tailored solutions. Knowledgeable in sanitation compliance and equipment sterilization, contributing to a hygienic environment essential for aesthetic services.
Overview
10
10
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work History
Bartender
Parks place pub
Fishers
12.2025 - Current
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
House Cleaner
Self employed
Indianapolis
05.2025 - Current
- Thoroughly cleaned and sanitized residential spaces, ensuring a hygienic environment for clients and enhancing overall satisfaction.
- Managed inventory of cleaning supplies, consistently restocking items to maintain operational efficiency and service quality.
- Developed customized cleaning plans based on client preferences, resulting in tailored services that met diverse needs.
Bartender
Havana cigar lounge
Fishers
07.2024 - 06.2025
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Provided drink suggestions to customers based on their preferences.
Esthetician
Self employed
Indianapolis
12.2021 - 07.2024
- Delivered personalized skincare consultations and treatments, enhancing client satisfaction and loyalty through tailored solutions.
- Educated clients on skincare routines and product usage, fostering long-term relationships and repeat business.
- Utilized advanced skincare techniques and tools, improving treatment effectiveness and client skin health outcomes.
- Conducted thorough skin assessments, identifying client needs and recommending appropriate treatments to achieve desired results.
- Maintained a clean and organized treatment environment, ensuring compliance with health and safety regulations for client safety.
- Managed appointment scheduling and client communication, optimizing workflow and enhancing overall service efficiency.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Maintained cleanliness of treatment room and equipment between appointments.
- Set up patient rooms and sterilized equipment.
- Provided excellent customer service and skincare treatments to clients.
Bartender
Red Garter
Indianapolis
02.2016 - 07.2021
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Education
Esthetician - Esthetics
Aveda Institute
Carmel, IN 09.2021 - 04.2022
Options Charter
Carmel, INSkills
- Skin assessment
- Sanitation compliance
- Inventory management
- POS system operation
- Customer service
- Appointment scheduling
- Staff training
- Cocktail preparation
- Equipment sterilization
- Relationship building
- Client education
- Treatment planning
- Client communication
Certification
- Esthetic license
Affiliations
- Book work
- Bible study
- Gym goer
- Painting
- Passionate traveler
References
References available upon request.
Timeline
Bartender
Parks place pub
12.2025 - Current
House Cleaner
Self employed
05.2025 - Current
Bartender
Havana cigar lounge
07.2024 - 06.2025
Esthetician
Self employed
12.2021 - 07.2024
Esthetician - Esthetics
Aveda Institute
09.2021 - 04.2022
Bartender
Red Garter
02.2016 - 07.2021
Options Charter