Jeslyn George Edacheril

• Advice students & clients regarding various pathways and international study options and guide them with the entire visa process. 100% visa approval rate from inception
• Manage the entire operations which includes partner agreements with Universities, Educational Institutions, Finance organizations, Immigration offices etc
• Worked with customers to understand needs and provide excellent service.
• Improved operations through consistent hard work and dedication.
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Developed sales strategy based on research of consumer buying trends and market conditions.
• Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
• Year on Year sales increase of 20% in the territory by ensuring close interaction with consumers, channel partners, suppliers/vendors, Solution providers, fabricators to capture Insights & Value mapping
• Managed ~3000 retailers, ~100 ECA (Emerging Corporate Accounts) customers, 10 OEMs (Original Equipment Manufacturing) Customers in various South Indian states.
• Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
• Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall Annual Business Plan (ABP).

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Mentored a team of 5 associates and guided them in providing customer delight to Non Resident Indian (NRI) customers, thus improving active accounts, and augmenting the baseline of the branch
• Recorded 20% reduction in Non-Performing Assets (NPA) of the branch
• Directed promotion and brand loyalty efforts to build direct relationships with customers.

• Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
• Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
• Ensured proper coordination between functional department of Marketing & Sales of banking channel to gain business
• Maintained long-term relationships with high net-worth clients.
• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.

GPA: 71.0

GPA: 76.0

• Awarded 2nd rank in Computer Applications course in the batch