Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jess Haskins

Waikite Valley

Summary

Offering excellent interpersonal skills and passion for helping customers, ready to learn and develop in a professional working environment. Brings solid understanding of customer service principles and sales techniques, with ability to quickly grasp new concepts. Ready to use and develop communication and problem-solving skills in any role. Experienced with customer service and sales support. Utilises strong communication skills for positive client relationships. Knowledge of inventory management and problem-solving to ensure smooth operations.

Overview

3
3
years of professional experience

Work History

Equine Handler

LK Sport Horses
02.2025 - Current
  • Enhanced equine safety by implementing protocols for stable management and grooming procedures.
  • Managed daily operations of the stable, including feeding schedules, cleaning stalls, and maintaining equipment inventory.
  • Coordinated events such as shows or clinics, showcasing our facilities commitment to excellence in equine management.
  • Served as a liaison between clients and veterinary specialists when necessary, facilitating clear communication about treatment plans or diagnoses related to individual horses'' needs.
  • Collaborated with trainers to develop effective exercise routines that maximised the physical potential of each horse.
  • Reduce stress on horses during transport by implementing strategies to create a calm and comfortable environment.

Sales Assistant

Wonder World Pet Shop
02.2022 - 10.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.


This was a very casual job where I would occasionally help out on busy days as my family know the owners.

Education

Currently Studying - Equine Massage Therapy

John Paul College
Rotorua
12-2026

Skills

  • Cash management
  • Target-oriented mindset
  • Client engagement
  • Inventory control
  • Effective time management
  • Good communication skills
  • Understanding, positive and friendly with customers
  • Dependable and hardworking

Timeline

Equine Handler

LK Sport Horses
02.2025 - Current

Sales Assistant

Wonder World Pet Shop
02.2022 - 10.2022

Currently Studying - Equine Massage Therapy

John Paul College
Jess Haskins