Jesse Fairbotham
South Bend
Summary
Accomplished professional with a proven track record in operations management and sales negotiation, notably at McKinley Garden Center. Expert in driving efficiency and fostering client relationships, leading to significant account growth. Skilled in personnel management and documentation, ensuring confidentiality and streamlined processes. Achieves outstanding customer satisfaction and operational excellence.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Curb Concepts Plus
03.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Office Manager
McKinley Garden Center
10.2019 - 06.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Account Manager, Inside Sales
American Marketing Publishing
01.2019 - 10.2019
- Expanded client base through targeted prospecting and effective lead generation efforts.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
Education
Advertising - Advertising/ Business Marketing
Indiana University, Bloomington
Bloomington, IN12.2018
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Personnel management
Timeline
Owner/Operator
Curb Concepts Plus
03.2020 - Current
Office Manager
McKinley Garden Center
10.2019 - 06.2020
Account Manager, Inside Sales
American Marketing Publishing
01.2019 - 10.2019
Advertising - Advertising/ Business Marketing
Indiana University, Bloomington
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