Jessel Rebello

Work History

Global Product Owner

Siemens Technology & Services Pvt. Ltd.

Bengaluru, Karnataka

10.2022 - Current

Delivered projects [Number]% on time, coordinating schedules with product leaders, UX and development teams.
Translated unstructured work requests into actionable user stories, using Jira.
Developed and implemented data export methodologies, cutting reporting times by [Number]%.
Identified and resolved product issues with [Number]% success.
Evaluated existing software to highlight functionality successes and opportunities.
Reviewed code and designs regularly to enable continous innovation and development.
Identified technical issues according to design requirements and tested solutions.
Monitored emerging technologies and trends to innovate software development opportunities.
Managed development lifecycles, from conceptualisation through design, testing and deployment.
Trained teams on new software programmes to limit operational disruption.
Reacted to technical support requests quickly, resolving issues within target timeframes.
Assessed performance, reliability and security to provide responsive application support.
Recognised risks and bottlenecks and recommended mitigation action.
Determined technical requirements to guide development and delivery of project work.
Created action plans for timely resolution of technical risks, issues and conflicts.
Devised full-scale technical plans to inform team members of project specifications, milestones and gateways.
Identified opportunities to enhance existing products and systems.
Measured productivity to identify bottlenecks and implement improvements.
Built knowledge base to improve access to technical information for [Type] team.
Trained new and junior staff in [Area of expertise].
Managed team of [Number] personnel focused on implementing resolutions and updates.
Kept operations moving smoothly for team of [Number].

Product Owner

Siemens Technology & Services Pvt. Ltd.

Bengaluru, Karnataka

11.2017 - 10.2022

Fostered effective team collaboration, leading [Frequency] sprint ceremonies within Agile development framework.
Identified and resolved product issues with [Number]% success.
Developed and implemented data export methodologies, cutting reporting times by [Number]%.
Used [Software] to identify, analyse and interpret trends and patterns in complex data sets.
Provided clarity on new features by conducting product training and demos.
Delivered projects [Number]% on time, coordinating schedules with product leaders, UX and development teams.
Ensured accurate understanding of user needs by assessing and analysing feedback.
Conducted continuous evaluations to improve products and user experience.
Drove continuous improvement by keeping abreast with Agile and Scrum best practices and trends.
Coordinated project planning and execution with team members and team leads.
Liaised with Product Management to prioritise product backlog according to business value and ROI.

Design & Development Tech Lead

Siemens Technology & Services Pvt. Ltd.

Bengaluru, Karnataka

01.2014 - 11.2017

Promoted maintenance changes that resulted in [Number]% reduction in production waste.
Configured test samples and collected pre-test data to ensure effective testing procedures.
Documented test results and generated [Frequency] debug reports to facilitate high levels of process effectiveness.
Assisted [Job Title] to implement equipment upgrades that improved equipment sustainability by [Number]%.

Technical Consultant

Siemens Technology & Services Pvt. Ltd.

Bengaluru, Karnataka

01.2011 - 12.2013

Offered technical helpdesk support to customers on printers, PCs and laptops and mobile devices.
Interacted with client and interdepartmental staff to acquire client requirements and transform into turnkey solutions.
Executed and implemented solutions on time and within budget constraints while ensuring high levels of service throughout process.
Built and cultivated strong network of lucrative clients.

Senior Systems Engineer

Siemens Technology & Services Pvt. Ltd.

Bengaluru, Karnataka

01.2009 - 12.2010

Communicated status updates to affected parties when issues arose.
Implemented network security equipment, including firewalls, two-factor authentication and antivirus software.
Provided actionable improvements to software and hardware performance.
Created document management protocols and presented to management for review.

Systems Engineer

Siemens Technology & Services Pvt. Ltd.

Bengaluru, Karnataka

07.2006 - 12.2008

Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
Implemented network security equipment, including firewalls, two-factor authentication and antivirus software.
Managed the use of various types of bases and configured, installed and upgraded new ones.

Summary

Overview

Work History

Global Product Owner

Product Owner

Design & Development Tech Lead

Technical Consultant

Senior Systems Engineer

Systems Engineer

Education

Bachelor of Engineering - Computer Science

Higher Secondary School Certificate Exam - Science

Secondary School Certificate Exam - Science

Skills

Languages

Certification

Patents

Timeline

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