Jessi Warren
Indianapolis
Summary
Skilled in leading operations within transportation, storage, and distribution sectors. Offer solid experience in optimizing supply chain logistics, managing warehouse operations, and implementing cost-saving strategies. Strong in team leadership, operational analysis, and problem-solving to enhance efficiency and reduce overheads. Contributed to significant process improvements in previous roles, ensuring timely delivery and inventory accuracy.
Overview
18
18
years of professional experience
Work History
Dock Manager
Spirit Logistics
Indianapolis
09.2025 - 04.2026
- Oversaw daily dock operations, facilitating timely cargo loading and unloading.
- Coordinated communication between drivers and warehouse teams, enhancing operational flow.
- Trained new employees on dock procedures and best practices, promoting workforce readiness.
Logistics Manager
Venture Logistics
01.2024 - 01.2025
- Coordinated non-asset freight operations, sourced carriers for in-house customer needs, tracked shipments from pickup to delivery, and resolved carrier-side issues including breakdowns and delays.
- Negotiated transportation rates and dedicated lanes with carriers, enhancing logistics operations and ensuring timely deliveries.
- Coordinated supply chain operations to ensure timely delivery of goods.
- Managed inventory levels to optimize warehouse efficiency and reduce costs.
- Oversaw shipping and receiving processes to maintain operational flow.
Carrier Sales
Freedom Freight Solutions
01.2023 - 01.2024
- Worked on the non asset side find trucks for customer freight OTR dry and reefer, booking loads, tracking trucks.
- Cultivated partnerships with new carriers to enhance service offerings.
- Managed freight logistics and ensured timely delivery of shipments.
- Coordinated with drivers to optimize route efficiency and reduce delays.
- Monitored inventory levels and maintained accurate shipment records.
Dispatch/Driver Manager
TF Logistics
01.2022 - 01.2023
- Resolved daily driver issues, managing time-off requests and addressing road-related problems with trucks or loads.
- Plan drivers on loads daily FTL freight, dispatch driver on runs they usually run about 150-200 miles out and driver are home daily, track and trace driver.
- Worked with customers and brokers to book freight, put rates together and contracts.
Freight Management
ProTrans International
Indianapolis
01.2017 - 01.2022
- Collaborated with customers to establish business and coordinate truck identification for freight movement across US, Canada, and Mexico.
- Oversaw freight management system with proactive attention to potential delays and resolutions.
- Documented procedures for freight management activities such as receiving orders from customers or suppliers.
- Organized training sessions for staff members on latest developments in the field of freight management.
Expedite Specialist
ProTrans International
Indianapolis
01.2017 - 01.2022
- Coordinated with customers and supply chain managers to expedite freight and air freight shipments, ensuring timely delivery and customer satisfaction.
- Documented annual salary of $52,000
- Managed logistics operations to enhance supply chain efficiency.
- Coordinated transportation schedules to ensure timely deliveries.
- Analyzed shipping data to identify trends and improve processes.
Carrier Sales Manager and Carrier Relations
FitzMark INC
Indianapolis
01.2014 - 01.2016
- Managed daily tasks for freight brokerage, supported team by resolving pricing issues to enhance operational flow.
- Coordinated compliance for new carriers and ensured adherence to carrier 411 standards.
- Managed carrier relationships to optimize transportation services and logistics solutions.
- Negotiated contracts with carriers to secure competitive rates and reliable services.
- Coordinated shipments and resolved issues to ensure timely deliveries for clients.
Operations Manager
Echo Global Logistics
Carmel
01.2013 - 01.2014
- Managed LTL freight for Indianapolis office, overseeing nationwide shipment of inbound and outbound freight and ensuring accurate tracking and tracing.
- Performed office accounting tasks to maintain financial accuracy and support operational functions.
- Managed logistics operations to optimize supply chain efficiency.
- Coordinated cross-functional teams to ensure timely project delivery.
- Oversaw daily activities of warehouse staff and operations personnel.
Dispatch and Customer Service Manager
Driving Ambition
Indianapolis
01.2011 - 01.2013
- Oversaw driver operations in Columbus and Cincinnati, ensuring effective service delivery to customers.
- Contacted customers to secure driver assignments, enhancing service availability.
- Served on-call every third week, supporting offices in Indy, Louisville, Nashville, Ft Wayne, and KC outside regular hours.
- Provided staffing services for CDL drivers, connecting qualified drivers with job opportunities.
Dispatch Manager
RWI Transportation
Fishers
01.2010 - 01.2012
- Led Indiana office team for freight brokerage and load tracking operations.
- Covered and tracked 15-25 loads daily, achieving 10-15% profit per load.
- Handled various freight types including dry van, reefer, flatbed, and all FTL freight.
Freight Broker and Customer Service
Celadon Trucking
Indianapolis
01.2008 - 01.2010
- I started as a customer service rep at Celadon where I contacted customers to get freight for the asset trucks; after I received the orders I entered into the system where the planners would assign them to the drivers.
- After about 6 months I was offered to start a department to broker freight for out assist trucks; so I was a freight broker for both our assist and non-assist trucks.
- Managed freight operations to ensure timely delivery of shipments.
- Coordinated with carriers to optimize load assignments and routes.
- Developed relationships with clients to enhance service and communication.
Education
High School -
Saydel High School
Des Moines, IA01-1995
GED -
Des Moines Area Community College
Des MoinesSkills
- Logistics planning
- Cargo management
- Warehouse operations
- Dispatch management
- Load planning
- Route planning
- Freight negotiation
- Regulatory compliance
- Dispatch coordination
- Operations management
- Team leadership
- Customer relationship management
- Problem solving
Hobbies and Interests
- Spending time with my kids
- Family friends
- Walking
- Working out
- Spending time outdoors
Personal Information
Authorized To Work: US
Timeline
Dock Manager
Spirit Logistics
09.2025 - 04.2026
Logistics Manager
Venture Logistics
01.2024 - 01.2025
Carrier Sales
Freedom Freight Solutions
01.2023 - 01.2024
Dispatch/Driver Manager
TF Logistics
01.2022 - 01.2023
Freight Management
ProTrans International
01.2017 - 01.2022
Expedite Specialist
ProTrans International
01.2017 - 01.2022
Carrier Sales Manager and Carrier Relations
FitzMark INC
01.2014 - 01.2016
Operations Manager
Echo Global Logistics
01.2013 - 01.2014
Dispatch and Customer Service Manager
Driving Ambition
01.2011 - 01.2013
Dispatch Manager
RWI Transportation
01.2010 - 01.2012
Freight Broker and Customer Service
Celadon Trucking
01.2008 - 01.2010
High School -
Saydel High School
GED -
Des Moines Area Community College