Jessica Bridgeman
Lebanon
Summary
Professional hospitality leader with proven track record in managing high-performance teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities, and focus on achieving results through collaborative efforts. Consistently delivers exceptional dining experiences while maintaining high standards and efficiency.
Overview
17
17
years of professional experience
Work History
Restaurant General Manager
McDonald's Corporation
08.2024 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, labor control, and maintain compliance with company policies and food safety regulations.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in profitability.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
Restaurant General Manager
McDonald's Corporation
01.2016 - 08.2024
- Recipient of Outstanding General Manager in 2021 & 2024
- Assisted a Field Operations Consultant with Fundamentals of Scheduling & Labor Workshop in 2024
- Led biweekly AGM Development Classes for our patch in 2024
- Completed the General Manager Leadership Development Program in 2023
- Finished #1 on the scorecard in the Indy Kentucky Market in 2022
- Achieved $4 million in sales in 2019 and then achieved $5 million is sales in 2022
Assistant Restaurant Manager
McDonald's Corporation
11.2012 - 01.2016
- Assisted General Manager in running operations effectively to work towards the goals of the McOpCo plan while maintaining the responsibilities of my own department.
- I led each department throughout the 4 years as an Assistant - People, Kitchen, and Guest Service Department
- Completed DM Capstone in 2014.
Crew Member
McDonald's Corporation
09.2007 - 11.2012
- Became a Crew Trainer in 2009.
- Completed Basic Shift Management Class and promoted to a Shift Manager in 2011.
Education
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
Indianapolis, IN12-2026
High School Diploma -
Lebanon High School
Lebanon, IN05-2010
Skills
- Operations management
- Inventory and Labor management
- Food safety
- Cost Controls
- Talent development
Timeline
Restaurant General Manager
McDonald's Corporation
08.2024 - Current
Restaurant General Manager
McDonald's Corporation
01.2016 - 08.2024
Assistant Restaurant Manager
McDonald's Corporation
11.2012 - 01.2016
Crew Member
McDonald's Corporation
09.2007 - 11.2012
Associate of Applied Science - Business Administration
Ivy Tech Community College of Indiana
High School Diploma -
Lebanon High School
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