Jessica Burris
Huntington
Summary
Dynamic Family Case Worker with SCAN, skilled in crisis intervention and resource allocation. Successfully developed treatment plans and provided client advocacy, enhancing family well-being. Proven ability to maintain compliance with regulations while fostering community outreach. Experienced in conflict resolution and adept at navigating complex social service environments.
Overview
10
10
years of professional experience
Work History
Family Case Worker
SCAN
Fort Wayne
05.2023 - 11.2023
- Developed and implemented treatment plans to address family issues.
- Maintained client records, including case notes and documentation of services provided.
- Transported children when necessary for appointments or visitation rights.
- Conducted home visits with families to assess safety, well-being and progress.
- Monitored client compliance with court orders or treatment plans.
- Advised parents on parenting techniques that promote positive behavior modification.
- Assisted clients in locating resources such as housing, employment, educational opportunities and medical assistance.
- Reported any suspected abuse or neglect to the appropriate authorities in accordance with state regulations.
- Actively participated in team meetings with supervisors, colleagues and other partners to discuss caseloads, best practices and strategies for success.
- Provided referrals for additional services such as drug rehabilitation or anger management classes.
- Developed crisis management plans for high-risk cases.
- Participated in court hearings related to child custody or guardianship proceedings.
- Educated families on available community resources such as daycare options and financial assistance programs.
- Assessed mental health needs of clients using standard tests or assessments.
- Attended trainings related to social work practices or new program initiatives.
- Gathered information from families and social services agencies to inform treatment planning.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Maintained positive working relationship with fellow staff and management.
- Informed applicants of other agencies providing useful or related assistance.
Data Entry Clerk
Teijin
Huntington
11.2017 - 03.2023
- Organized files according to established procedures for easy retrieval later on.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Identified discrepancies between source documents and entered data.
- Verified accuracy and completeness of data entry into the database system.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Provided support to management staff in regards to data entry processes.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Prepared summaries of daily work completed for review by supervisors.
- Utilized specialized software applications related to the job role.
- Maintained confidentiality of sensitive information entered into the system.
- Created spreadsheets to track data entries.
- Compiled reports based on gathered information.
- Scanned documents into appropriate databases for storage purposes.
- Operated various office equipment such as scanners, printers. when required.
- Identified and corrected data entry errors to prevent duplication across systems.
- Contacted customers via phone or email to address data inquiries.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
CBRN Specialist
United States Army Reserve
Fort Leonard Wood
05.2017 - 01.2022
- Monitored CBRN equipment to ensure proper functioning.
- Identified potential threats from CBRN agents or hazardous materials.
- Provided guidance on best practices for storing and handling hazardous material safely.
- Trained personnel on the use of protective clothing and equipment used in a CBRN environment.
- Participated in drills designed to test response protocols for incidents involving hazardous substances.
- Ensured compliance with safety standards when dealing with hazardous materials.
- Created detailed reports summarizing findings from field tests of CBRN systems or equipment.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Performed inspections to keep equipment in working order.
Production
Continental Structural Plastics
Huntington
08.2013 - 01.2017
- Loaded raw materials into production machinery, ensuring a steady supply for production.
- Monitored production activities to ensure compliance with safety regulations, quality standards, and production schedules.
- Oversaw production process and selected, ordered and purchased production materials.
- Cleaned and inspected parts and assemblies at each production stage and documented production defects.
- Inserted production materials into machine properly to enhance production output.
- Monitored the production process and made necessary adjustments to meet production targets.
- Supported production quality standards by regularly testing and verifying production processes.
- Recorded daily production data accurately.
- Monitored production to ensure that quality standards were met and maintained records of production data.
- Performed in-process inspections on production lines and monitored production processes for quality assurance.
Education
Master of Science - Social Work
Indiana Wesleyan University
Marion, IN04-2026
Bachelor of Science - Human Services
Indiana Tech
Fort Wayne05-2023
Skills
- Case management
- Crisis intervention
- Resource allocation
- Community Outreach
- Client Advocacy
- Conflict resolution
References
References available upon request.
Timeline
Family Case Worker
SCAN
05.2023 - 11.2023
Data Entry Clerk
Teijin
11.2017 - 03.2023
CBRN Specialist
United States Army Reserve
05.2017 - 01.2022
Production
Continental Structural Plastics
08.2013 - 01.2017
Master of Science - Social Work
Indiana Wesleyan University
Bachelor of Science - Human Services
Indiana Tech
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