Agent Trainee
Accenture
01.2022 - 02.2022
- Gained comprehensive understanding of contract negotiations through active participation in client interactions under supervision of experienced agents.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships with clients.
- Expanded industry knowledge through continuous research, training sessions, and workshops.
- Acquired expertise in navigating complex databases to source relevant candidate profiles for job openings.
